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We use the Yamaha clavinova for church purposes. There are…

Customer Question
We use the Yamaha...

We use the Yamaha clavinova for church purposes. There are several keys that are sticking. They do make a sound, but a little difficult playing be cause they remain in a down position instead of popping back up.

Technician's Assistant: When did this audio problem start with your Yamaha?

It's been a good while. We weren't using it for quite some time because of the problem. So I can say about a year or so.

Technician's Assistant: Is the audio working with headphones or external speakers?

It's nothing like that. We just need the keys to operate properly.

Technician's Assistant: Anything else you want the Instrument Expert to know before I connect you?

No, I'm just hoping he can help us.

Submitted: 4 months ago.Category: Electronic Musical Instruments
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Answered in 38 minutes by:
12/27/2017
Electronic Musical Instrument Expert: Ron Winston, Owner of Winston Electronics, Servicing music electronics for over 50 years replied 4 months ago
Ron Winston
Ron Winston, Owner of Winston Electronics, Servicing music electronics for over 50 years
Category: Electronic Musical Instruments
Satisfied Customers: 427
Experience: Factory Certified Technician
Verified

Hello my name is ***** ***** I am a Yamaha certified technician. I believe I can help you today but I need to know the model number of the clavinova. Over the years Yamaha has used several different keyboards and each one had it's own common problems. Please give me the model number of the unit and I can tell you what needs to be done to correct your problem.

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Customer reply replied 4 months ago
I am at work right now and unable to supply you with that information. Is there no way you can come to the church to have a look at it?
Electronic Musical Instrument Expert: Ron Winston, Owner of Winston Electronics, Servicing music electronics for over 50 years replied 4 months ago

Here is the problem with that request. This is a world wide service. I am located in St. Louis, Mo. If you are within a hundred miles of there I can service it. Beyond that I can only refer you to a local technician. Let me know how I can help you?

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Customer reply replied 4 months ago
I am in Pittsburgh. Please we can terminate this request. Thank you.
Customer reply replied 4 months ago
Not interested in talking. Please do not deduct any more charges to my card.
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Category: Electronic Musical Instruments
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Experience: DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.

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