Electronic Musical Instruments

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I have a RX-V383 receiver, it has been working fine. The TV…

Customer Question
I have a RX-V383...

I have a RX-V383 receiver, it has been working fine. The TV is run thru the receiver and has picture but no sound. The screen shows STB Refsw Desi

Technician's Assistant: When did this audio problem start with your instrument?

The screen I am referring to is the indicator screen on the receiver.

Technician's Assistant: Is the audio working with headphones or external speakers?

External speakers and I checked to make sure that they are connected. the problem started to day

Submitted: 4 months ago.Category: Electronic Musical Instruments
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Answered in 10 minutes by:
12/21/2017
Electronic Musical Instrument Expert: Nathan, Engineer replied 4 months ago
Nathan
Nathan, Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 28,981
Experience: Engineer
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

If you connect headphones to the yamaha, do you et any sound there?

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Customer reply replied 4 months ago
the headphone jack is too big for my headphones
Customer reply replied 4 months ago
I don't think that this is going to work. I need to go.
Thanks,
Electronic Musical Instrument Expert: Nathan, Engineer replied 4 months ago

Most headphones come with an adapter, you can order one online or pick one up at any electronics store as well, they are a few dollars and it will be called a 1/4" headphone adapter.

Let me know how that works out when you have a chance please.

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Electronic Musical Instrument Expert: Nathan, Engineer replied 3 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fees to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

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Customer reply replied 3 months ago
I resolved the problem. The speaker wires were disconnected from the unit. Probably by the cleaning woman.
It is all good. Please end this engagement.Thank you!
Electronic Musical Instrument Expert: Nathan, Engineer replied 3 months ago

Great, glad to hear that it is back on track for you!

Happy New Year!

Nathan

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Nathan
Nathan
Nathan, Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 28,981
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