Electronic Musical Instruments

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He buttons on my kurzweil pc88 stopped working. Controller…

Customer Question
He buttons on my kurzweil...
He buttons on my kurzweil pc88 stopped working. Controller wheel still works and can play did sounds on keyboard.
Submitted: 7 months ago.Category: Electronic Musical Instruments
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 23 hours by:
12/18/2017
Electronic Musical Instrument Expert: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Electronic Musical Instruments
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
No. I don’t want to pay extra.
Customer reply replied 7 months ago
Please send my response or chat with me.
Electronic Musical Instrument Expert: Harry, Customer Service replied 7 months ago

How old is the keyboard?

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Customer reply replied 7 months ago
Probably 15 year’s old
Electronic Musical Instrument Expert: Harry, Customer Service replied 7 months ago

Unfortunately, the keyboard would need to be looked at and repaired locally.

What is your zip code and I can find someone locally

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Customer reply replied 7 months ago
No thanks. I’ll find someone. I was supposed to be charged only five dollars last night, but was charged $48. How do I resolve this issue?
Electronic Musical Instrument Expert: Harry, Customer Service replied 7 months ago

Our service is not $5.

Call customer service at 1-***-***-****

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Customer reply replied 7 months ago
Your add said that there was a $5 deposit and if we were satisfied with your response, that we would be charged an additional amount of $36 to $54 depending on the level of service. While I appreciate your answer, you have not provided me with any tech support, just told me to take it to a repair service. I could have figured that much out by myself for free.The payment I authorized in PayPal was for the five dollar deposit not the additional satisfactory answer fee. No one even asked if I wanted to continue to pursue an answer from you guys. I was just charged $48 outright.Thanks,
I’ll call the number you provided.
Electronic Musical Instrument Expert: Harry, Customer Service replied 7 months ago

OK

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jaimzness, Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 117
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Experience: DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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