Electronic Musical Instruments

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Due to the installation of High Sierra my computer dyed. I…

Customer Question
Due to the installation...

Due to the installation of High Sierra my computer dyed. I ha to erase de HD and High Sierra had also the brillant idea to erase my backup HD. So now I am without Sibelius, which I use since 1999! My name is***** - Iwanroth-sax.com. I did not update to the last version but I I did use Sibelius 7. Could you help me to get the software as well as the authorisation back. This would be for my iMac. Sibelius is still installed and working working on my laptop. Thanks in advance

Technician's Assistant: When did you last update your Sibelius?

Well, this is more as one year ago. I did call the Sibelius representant in Switzerland and he did help me out, since the nearly the same thing at that time. At the same time I did update. I can look on my laptop which version is installed.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No, thank you. As an user since 20 years I have no problem using Sibelius for my needs.

Submitted: 7 months ago.Category: Electronic Musical Instruments
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Answered in 4 days by:
12/5/2017
Electronic Musical Instrument Expert: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Electronic Musical Instruments
Satisfied Customers: 2,643
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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jaimzness, Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 117
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Experience: DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.

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jaimzness

jaimzness

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117 satisfied customers

DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.

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20 years repairing electronic musical instruments,amplifiers,speakers.

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Tyler, M.M., CAGO

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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