Electronic Musical Instruments

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Cannot make a selection to play. Plays autoplay only. Rowe…

Customer Question
Cannot make a selection...

Cannot make a selection to play. Plays autoplay only

Technician's Assistant: What's the brand and model of your instrument?

Rowe CD-100 laserstar VII

Technician's Assistant: How long has this been going on with your instrument? What have you tried so far?

Just recently. Cleaned laser, ran initializing

Technician's Assistant: Anything else you want the Instrument Expert to know before I connect you?

I moved the jukebox slightly before this started

Submitted: 7 months ago.Category: Electronic Musical Instruments
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Answered in 7 hours by:
11/27/2017
Electronic Musical Instrument Expert: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Electronic Musical Instruments
Satisfied Customers: 2,625
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Electronic Musical Instruments Question
Electronic Musical Instrument Expert: Harry, Customer Service replied 7 months ago

Do you see any error messages or lights?

Ask Your Own Electronic Musical Instruments Question
Customer reply replied 7 months ago
No error message. Don't know what you mean about "lights"
Electronic Musical Instrument Expert: Harry, Customer Service replied 7 months ago

Unplug the power cord

Wait 10 minutes

Plug in and power on

Do you still have issue?

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jaimzness, Engineer
Category: Electronic Musical Instruments
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Experience: DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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