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I have a Kurzweil PC 2X. No sound comes out of any audio…

Customer Question
I have a Kurzweil...

I have a Kurzweil PC 2X. No sound comes out of any audio outputs.

Technician's Assistant: What's the make/model of your device? How old is it?

20 years old.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It has not been used for about 10 years. I confirmed that the MIDI channels were functioning, and the outputs were assigned. I tried the headphone output as well.

Technician's Assistant: Anything else you want the Instrument Expert to know before I connect you?

That is all. Thank you!

Submitted: 7 months ago.Category: Electronic Musical Instruments
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Answered in 23 minutes by:
11/21/2017
Electronic Musical Instrument Expert: Louie, Technician replied 7 months ago
Louie
Louie, Technician
Category: Electronic Musical Instruments
Satisfied Customers: 13,430
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

Initially and to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than / to address the above.

  • ...have you tried exercising, tapping or even cleaning the master volume slide control?
  • ...tried a RESET??
  • ...run the Diagnostics?
  • ...check/replaced the internal battery?
  • ...connected the Audio Out Left & Right jacks to an amplifier?

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Category: Electronic Musical Instruments
Satisfied Customers: 117
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Experience: DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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