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SP4-8 Less than 50 hours operating time...Large volume drop,

Customer Question
SP4-8 Less than...

SP4-8 Less than 50 hours operating time...Large volume drop, some distortion. Never been out of the studio. I see this is a problem that exists with this SP4-8 and SP4-7. The output amp has a dilemma some how. I am a studio owner, professional commited to clients and this unit has been treated like a baby. How would one install a software update?
Where is the service center near New York city please? Stephen A Love https://en.wikipedia.org/wiki/Stephen_A._Love

Technician's Assistant: What's the make/model of your device? How old is it?

I gave it to you... SP4-8 Bought from Sweetwater Old is a non relevant term.... usage is more correct of which it has less than 50 hours

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Since this morning

Technician's Assistant: Anything else you want the Instrument Expert to know before I connect you?

Time and cost estimates, locations of service center near 07863

Submitted: 10 months ago.Category: Electronic Musical Instruments
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Answered in 11 hours by:
10/6/2017
Electronic Musical Instrument Expert: Russell H., Service Tech replied 10 months ago
Russell H.
Russell H., Service Tech
Category: Electronic Musical Instruments
Satisfied Customers: 12,963
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
The Kurzweil keyboard you are asking about has, by the sound of it, a defective component in the audio tone generator, or in the audio amplifier / output circuitry. Both distortion and reduced volume on output are typical symptoms of this. It will need servicing, and here are the service locations to choose from in your region:

A-440 Audio

Address:

24 West 30th Street #5

New York, NY 10001 United States

Phone: 212/685-6828

or

AAA Electronics Services Inc

Address:

88-03 182nd Place

Hollis NY 11423 United States

Phone: 718/526-4848

or

Crucial Audio

Address:

31035 Country Gardens, Suite E1

Dagsboro, DE 19939 United States

Phone: 302/927-0090

Email:***@******.***

Website: www.crucialaudio.com

or

Danny's Amp Service

Address:

*****

Penn Sauken, NJ 08109

Phone: 856/662-2979

or

Davidson Electronics

Address:

*****/p>

Plainview, NY 11803

Phone: 516/753-0197

Email: *****@******.***

Website: www.davidsonelectronics.com

or

dBm Technicial Electronics

Address:

320 W 37th St #501

New York NY 10018 United States

Phone: 212/629-0326

Email:***@******.***

Website: www.dbmproaudio.com

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Russell H., Service Tech
Category: Electronic Musical Instruments
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