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ITPeter, Electronics Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 18126
Experience:  Over 16 years' experience in installing and repairing electronics.
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I have a roland slojet 540ex, 2006 year, i have an internal

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i have a roland slojet 540ex
JA: What's the make/model of your device? How old is it?
Customer: 2006 year
JA: How long has this been going on? What troubleshooting have you tried?
Customer: i have an internal error(###) ###-####JA: Anything else you want the Instrument Expert to know before I connect you?
Customer: i had tighten the scan motor cable

Hi there,

Internal error(###) ###-####indicates a problem with the motor or cable.

If you have been hearing grinding noises from the motor then suspect a faulty motor.

If you don't have a noisy motor then check the cable connections first.

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Customer: replied 1 month ago.
hey i took a look at the motor it dose not make noise .
after watch the head move left to right , it comes to it line up point with the bottom case and then the code comes upthis problem first started after the print head case hit the media.
Customer: replied 1 month ago.
Customer: replied 1 month ago.
still have the issue, scan motor is not making nosie , i notice noise when its connected back to the printer head

If you don't have a noisy motor then check the cable connections and look for loose connections or any sign of damage.