Electronic Musical Instruments

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No sound is coming off, yamaha dgx620, todat today I checked…

Customer Question
Hi, no sound is...

Hi, no sound is coming off

Technician's Assistant: What's the make/model of your device? How old is it?

Yamaha dgx620

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Todat today I checked that file control was not set that no head phones were connected press exit to exit any function I was going to try to reset

Technician's Assistant: OK. To minimize me, please click the down arrow at the top right corner of this box.

Ok

Technician's Assistant: Anything else you want the instrument expert to know before I connect you?

How does this service work?

Submitted: 1 year ago.Category: Electronic Musical Instruments
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Customer reply replied 1 year ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 1 year ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 1 day by:
8/6/2017
Electronic Musical Instrument Expert: Louie, Technician replied 1 year ago
Louie
Louie, Technician
Category: Electronic Musical Instruments
Satisfied Customers: 13,487
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.

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Electronic Musical Instrument Expert: Louie, Technician replied 1 year ago

Initially and after checking the schematic diagrams / Service Manual, the described symptom would almost always point to an internal hardware issue.

Are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter and even a soldering iron?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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