Electronic Musical Instruments

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I have a Korg Havian 30 that I bought a few months ago for…

Customer Question
I have a Korg...

I have a Korg Havian 30 that I bought a few months ago for my grandchildren that are 4 and 6 years old. I am 73 and have Pancreatic Cancer so it won't be too long before I cross over. I bought this keyboard because it has so many bells and whistles that I thought they could use for the next 20 years. I am not a pianist, but I thought I'd start exploring the different functions. I tried the Chord Sequencer step by step and it just won't record. There is no red flashing icon that shows I'm recording. What am I doing wrong? Is there some way to reset the the piano to Factory specs and parameters?

Technician's Assistant: What's the brand and model of your instrument?

Korg Havian 30

Technician's Assistant: How long has this been going on with your instrument? What have you tried so far?

I tried using the Chord Sequence function for the first time 3 days ago. The manual says to press the START/STOP button and press the CHORD SEQUENCER / RECORD buttons together and then play my chord progression.

Technician's Assistant: Anything else you want the instrument expert to know before I connect you?

How do I get my money back? :)

Submitted: 11 months ago.Category: Electronic Musical Instruments
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Answered in 4 hours by:
8/3/2017
Electronic Musical Instrument Expert: ITPeter, Electronics Engineer replied 11 months ago
ITPeter
ITPeter, Electronics Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 20,343
Experience: Over 16 years' experience in installing and repairing electronics.
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronic Musical Instrument Expert: ITPeter, Electronics Engineer replied 11 months ago

You can reset the Havian 30 using the Media > Utility > Factory Restore command.

If that doesn't work and it still won't record then the keyboard may have a fault and you should contact the retailer to arrange a repair or exchange.

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