Electronic Musical Instruments

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It says on startup waiting for scanner, after a few seconds…

Customer Question
It says on startup...

It says on startup waiting for scanner, after a few seconds it says scanner dead... and has no sound

Technician's Assistant: What's the make/model of your device? How old is it?

Kurzweil pc88

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

A day

Technician's Assistant: Anything else you want the instrument expert to know before I connect you?

Battery is at 1.3 volts

Submitted: 1 year ago.Category: Electronic Musical Instruments
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Answered in 4 hours by:
7/31/2017
Electronic Musical Instrument Expert: ITPeter, Electronics Engineer replied 1 year ago
ITPeter
ITPeter, Electronics Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 20,583
Experience: Over 16 years' experience in installing and repairing electronics.
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Electronic Musical Instrument Expert: ITPeter, Electronics Engineer replied 1 year ago

You can try running a self-repair to fix this.

Press and hold buttons 1,2,3 for 2 seconds whilst turning on the power, and then you should see a diagnose option appear.

Select diagnose, then select debug and follow the options on the screen to debug the fault.

If the self-test passes everything as OK, try restarting the Kurzweil and let me know if all is ok again.

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