How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 24498
Experience:  Managing Director at Pollinate Group LLC
59725966
Type Your Electronic Musical Instruments Question Here...
Nathan is online now
A new question is answered every 9 seconds

My Yamaha HTR 6180 Reciever does not work with my apple tV

Customer Question

My Yamaha HTR 6180 Reciever does not work with my apple tV box
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: brand new LG TV and New Apple 4G box
JA: How long has this been going on? What troubleshooting have you tried?
Customer: nothing really, just plugged it in and no video
JA: Anything else you want the instrument expert to know before I connect you?
Customer: I just need to know if the reciever has the capability
Submitted: 6 months ago.
Category: Electronic Musical Instruments
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 6 months ago.

What is the model number of the tv?

Customer: replied 6 months ago.
49UH6100
Customer: replied 6 months ago.
LG TV
Customer: replied 6 months ago.
It doesn't matter what tv. Why won't the receiver send the signal thru ?
Customer: replied 6 months ago.
The receiver has HDMI capability.
Expert:  Nathan replied 6 months ago.

Do you have the issue with any other device (passing hdmi through the yamaha) such as cable/satellite, dvd, etc?

Do you have hdmi out from the yamaha to the tv?

Customer: replied 6 months ago.
I have my satellite going thru on the DTV circuit so I put the Apple TV box on the DVR but theres nothing happening
Customer: replied 6 months ago.
Will the TV not like the fact that the Reciever only has one output so the TV will have to bring in both the satellite signal and the internet on the same input ?
Customer: replied 6 months ago.
never mind I got it working !! I was wrong, the TV does matter. I tried it on my old Samsung and just switched to the new LG and never tried it till now but it works !! Thanks for giving me the idea !!
Expert:  Nathan replied 6 months ago.

No that shouldn't matter, if satellite is working via hdmi (passed through the yamaha) then your connections are fine.

There are some things we could do to make it work. it is most likely a resolution issue with the new 4k tv though

Expert:  Nathan replied 6 months ago.

Sorry messages are a little slow on here,

so it is all working now?

Customer: replied 6 months ago.
all good thanks !
Expert:  Nathan replied 6 months ago.

Great, glad it is working for you!

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service as this is the only way I am credited for my time. Hopefully I have earned 5 Stars but if not please let me know what I can do to ensure you are satisfied. I also invite you to contact me directly with any future support needs at http://bit.ly/1QwLxGh and ask for Nathan.

Thank you, ***** ***** a nice day,
Nathan

Related Electronic Musical Instruments Questions