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ITPeter, Electronics Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 17379
Experience:  Over 16 years' experience in installing and repairing electronics.
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I have a Yamaha Dismlavier grantouch piano. When I turn it

Customer Question

Hi I have a Yamaha Dismlavier grantouch piano. When I turn it on, I get 2 error messages: Sensor not connected and disk not formatted
JA: Just to clarify, what's the exact make and model of your machine?
Customer: control unit is a DKC500R
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It did it maybe a year ago...then it went away and was fine. Just popped up again and won't clear itself
JA: Anything else you want the instrument expert to know before I connect you?
Customer: Yamaha DGT11XG
Submitted: 6 months ago.
Category: Electronic Musical Instruments
Expert:  ITPeter replied 6 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  ITPeter replied 6 months ago.

Can you try disconnecting everything from the Disklavier except for the power cord.

Also remove any disks that may be inserted.

Then try turning it on again.

Let me know if it powers on ok?

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