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Rusty, Music Professional
Category: Electronic Musical Instruments
Satisfied Customers: 5915
Experience:  Sound Engineer, Electrical Issues, Tone Consulting
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Both old computers died need to deactivate my Sibelius 7

Customer Question

both old computers died need to deactivate my Sibelius 7 First with Avid or Sibelius and reinstall on my two new computers.
Submitted: 1 year ago.
Category: Electronic Musical Instruments
Expert:  Rusty replied 1 year ago.

Hello, my name is Rusty. Your registration has to be done on the computer where it was originally installed, which is no help in your situation. However Avid has your information on their servers, and can deregister them for you to free up your license. You'll have to call them with your serial number, they have to do it on their end. Call 1(###) ###-####

Customer: replied 1 year ago.
Thank You
Expert:  Rusty replied 1 year ago.

You are very welcome, Avid does a good job with their license management.

When we are finished, please don't forget to rate my service with you today

with 3-5 stars so I can get credit for helping you. Rating does not close the question, and you can communicate with me at no extra charge.

Customer: replied 1 year ago.
This was a bad phone number
Expert:  Rusty replied 1 year ago.

Stand by, they change it from time to time. Let me get you the updated number.

Expert:  Rusty replied 1 year ago.

Here you go: 1-***-***-**** (Monday to Friday 7am to 4:30pm PST)

Expert:  Rusty replied 1 year ago.

Were you able to get Sibelius activated on your new computer?