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Nathan, Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 25839
Experience:  Managing Director at Pollinate Group LLC
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I have theYamaha Disklavier GranTouch. Love it! I live in

Customer Question

I have theYamaha Disklavier GranTouch. Love it!
I live in DeLand, Fl (Greater Orlando area). We have a few strong storms here. Recently I decided maybe I should unplug the power cord because of the storm. It went several days before I replugged it. Hit the power button today, and nothing! What a shocker!
Where do I go from here? I play by ear and love playing along with CD's (mainly gospel songs).
Is there a repairman in the area? Any suggestions?
Dolly Weber
1021 Marjorie Rawlings Rd
DeLand, FL 32730 (###) ###-####***@******.***
Submitted: 1 year ago.
Category: Electronic Musical Instruments
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Initially, try unplugging again, then press and hold the power button down while replugging, and for another 30 seconds after.

If no change, there is indeed some internal damage, likely from a power surge.

That can be repaired, but you'll want a tech to come out and look at it.

Here are some local options for you:

Music & Arts (###) ###-####/p>

Steve Riesen Piano(###) ###-####/p>

Piano Tuners(###) ###-####/p>

If you have any other questions, just let me know. Otherwise, please take a moment to rate my service using the stars at the top of the page; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at and ask for Nathan.

Thank you, ***** ***** a nice day,


Expert:  Nathan replied 1 year ago.

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Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.