Electronic Musical Instruments

Ask an Electronic Musical Instruments Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Electronic Musical Instruments

We bought a Costco piano Behringer concert CDP 2000 and

Customer Question
about 6 months after purchasing...
We bought a Costco piano Behringer concert CDP 2000 and about 6 months after purchasing some of the upper black keys and a few of the others have stuck. I have only one child that plays and since this problem started she doesn't want to play. Is there any way we can fix the stuck keys? Or are we just screwed by Costco again?
Submitted: 1 year ago.Category: Electronic Musical Instruments
Show More
Show Less
Ask Your Own Electronic Musical Instruments Question
Answered in 4 hours by:
5/26/2016
Electronic Musical Instrument Expert: Russell H., Service Tech replied 1 year ago
Russell H.
Russell H., Service Tech
Category: Electronic Musical Instruments
Satisfied Customers: 11,394
Experience: 8+ years of professional experience
Verified
Ask Your Own Electronic Musical Instruments Question
Customer reply replied 1 year ago
The year warranty is over. My daughter still played until there is now several that stick or just don't play. I miss hearing her play
Electronic Musical Instrument Expert: Russell H., Service Tech replied 1 year ago

Perhaps the keys can be replaced / repaired. That is standard enough with any keyboard instrument of this sort that has a defective key or two.

Would you want to undertake such a replacement of keys yourself? or would you prefer to have that done for you by someone in your region?

If so, please tell me your local zip code, or town/city and state. Thanks.

Ask Your Own Electronic Musical Instruments Question
Customer reply replied 1 year ago
We could try to replace ourselves but don't know where to go from here. We live in a rural area and don't wanna pay a repairman to come so far.
Electronic Musical Instrument Expert: Russell H., Service Tech replied 1 year ago

I see.

Replacing keys is a matter of (summed up)

1. opening up the keyboard - in some cases, the outer case needs to be taken off. (In other cases, though, the individual keys can be remoted, exposing the keyswitches below them, without removal of the outer case at all. I'm not sure which type yours is yet...)

2. taking off the key (that your fingers touch when playing) from the whole keyboard.

3. assessing whether the keyboard is damaged inside, or whether the keyswitch (a sort of small button that the keys your fingers touch press on) is in need of replacing, or only the key parts above the keyswitch.

4. taking appropriate action.

But there is a step to try before those steps: taking compressed air and spraying into the cracks between the keys that aren't sounding and the adjacent keys. An air compressor of the sort used to fill tires can be used for this (provided it is used in a clean area and does not suck up dust and introduce it into the keyboard.)

Press down keys adjacent to the ones that don't sound, and with the compressor, spray air into the cracks between the depressed keys and the not-sounding key.

That sort of forced-air cleaning can revive a clogged keyswitch that has gotten dust or crumbs into it. (If it revives your keyboard, then a caution against ever eating anywhere near it, would be appropriate.)

Let me know what you think of this. Thanks.

Ask Your Own Electronic Musical Instruments Question
Customer reply replied 1 year ago
Ok first tried blowing out didn't work. Now we are going to try to take the piano apart. After all if we can't fix it we will sadly have to get rid of it. That's why I'm trying all I can do. Are their replaceable keys?
Customer reply replied 1 year ago
Also my zip code is 84790
Electronic Musical Instrument Expert: Russell H., Service Tech replied 1 year ago

I have found no sources whatever for dead Behringer keys or keyswitches. I'm sorry, really. But at least two reviews have had very unfavorable things to say about the Behringer out-of-warranty experience.

Casio and Yamaha are better names for electric/electronic pianos. Just to mention that in passing. And their provision for out-of-warranty repairs are better for sure.

As for your region and Behringer out-of-warranty repair servicing....

...what I find upon some searching is, pretty much nothing! I am astonished, even with the unfavorable accounts I have read already.

But if there are no parts available, then doubtless no one can advertise that they repair Behringer pianos.

I really am sorry to have these results and no others. This is very unusual... there's generally *something* that can be pointed to, or something that can be done. Not in this case, though.

Since, doubtfully, another Expert here might have more to find, or more to suggest (than just repeating what I have already said), in the way of Utah-based Behringer piano repair, or parts availability for such repair, I have Opted Out - with apologies.

Ask Your Own Electronic Musical Instruments Question
Customer reply replied 1 year ago
Well I guess no review for you and to think I paid for this help. Ridiculous!
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Service Tech
Category: Electronic Musical Instruments
Satisfied Customers: 11,394
11,394 Satisfied Customers
Experience: 8+ years of professional experience

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

jaimzness

jaimzness

Engineer

117 satisfied customers

DAW and MIDI techniques. Keyboard and synthesizer programming. Electronic repair.

stereoaz

stereoaz

Technician

27 satisfied customers

20 years repairing electronic musical instruments,amplifiers,speakers.

Tyler, M.M., CAGO

Tyler, M.M., CAGO

Professional Musician

312 satisfied customers

20 years training & experience. Familiar with a variety of instruments.

Steve G.

Steve G.

Engineer

83 satisfied customers

I have played electronic keyboards for 40 years.

Daniel

Daniel

Engineer

54 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Musicman

Musicman

Customer Service

52 satisfied customers

I have built and serviced hundreds of electronic musical instruments.

Rod

Rod

Engineer

36 satisfied customers

Engineer - Electronic equipment repair

< Previous | Next >

Related Electronic Musical Instruments Questions
I have Roland SP-540V. It stopped in the middle of printing.
I have Roland SP-540V. It stopped in the middle of printing. Message says: … read more
Russell H.
Russell H.
Service Tech
11,394 satisfied customers
We have a EG 111 and some of the keys don't work, is that
We have a EG 111 and some of the keys don't work, is that easy to fix … read more
Ron Winston
Ron Winston
Owner / Technician
270 satisfied customers
My Viscount Maestro XL piano (petite grand) is about 12
My Viscount Maestro XL piano (petite grand) is about 12 years old, and has never had a problem. After sitting for a couple of months without being played, we are now having a problem getting it to com… read more
Ron Winston
Ron Winston
Owner / Technician
270 satisfied customers
Turned on the power, is on but nothing happens. I have not
Turned on the power, is on but nothing happens. I have not played it for awhile. Manual is not much help! … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I have a Roland FP-30 digital piano. I am wondering if it is
I have a Roland FP-30 digital piano. I am wondering if it is possible to use it in twin piano mode, with headphones for each side? Meaning...the person on the left can ONLY hear what they are playing … read more
Ron Winston
Ron Winston
Owner / Technician
270 satisfied customers
I've bought a second hand XC-540. Serial number ZX96193.
I've bought a second hand XC-540. Serial number ZX96193. I've installed new print heads and dampers. I am in FNQ so there are no service centres here. Do I need to install all 12 inks or only 8? I have tried with 6 but the machine beeps and cleans. Do I need to clean heads with 8 cleaning cartridges or only 4? … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
I would like to purchase a digital grand with mellow tone
I would like to purchase a digital grand with mellow tone and responsive touch … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
Need to purchase software for a roland egx-20 soft ware. the
need to purchase software for a roland egx-20 soft ware . the computer that had the sodware was destroyed by mistake and we have replaced the computer with a windows 10 machine and need to purchase ne… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,208 satisfied customers
My daughter was given a Roland electric piano. The
my daughter was given a Roland electric piano. The electrical plug source was lost. We were wondering if you could help us? We have the model and serial number and other info. … read more
Ron Winston
Ron Winston
Owner / Technician
270 satisfied customers
I need to replace our old shure system with another one. Our
I need to replace our old shure system with another one. Our old system operative over 600 MHz. which they do not make now. I am wanting to purchase this system.https://www.amazon.com/Shure-BLX14-SM31… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,109 satisfied customers
On my new f140r and it isn't working. How should it take to
On my new f140r and it isn't working. How long should it take to format? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
Where would i purchase MIDI disc recordings for my Kurzweil
Where would i purchase MIDI disc recordings for my Kurzweil Mark 150 … read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
I got Rodgers Organ 525/535 since 1998, and enjoying. But
I got Rodgers Organ 525/535 since 1998, and enjoying … read more
Ron Winston
Ron Winston
Owner / Technician
270 satisfied customers
I have a 15 year-old beautiful Roland KR=375. All good, but
I have a 15 year-old beautiful Roland KR=375. All good, but 2 keys are sticking. Suggestions? … read more
Ron Winston
Ron Winston
Owner / Technician
270 satisfied customers
Finale doesn't see my D-5. Roland D-5 Multi-Timbral linear
Roland D-5 Multi-Timbral linear synthesizer - 199x … read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
Sorry, I temporarily lost you for a minute. I have a
Hi, Sorry, I temporarily lost you for a minute. I have a recently purchased a used Roland digital piano. I can turn it on and it plays perfectly; then when I turn it off and turn it back on, it will n… read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
I have a Roland "ep. 7II" and have realized it is a approx.
I have a Roland "ep . 7II" and have realized it is a approx. a half pitch lower than what the pitch is on my pitch pipe. Could you send me a raising pitch instructions for my piano? Patience, puh-leez… read more
Ron Winston
Ron Winston
Owner / Technician
270 satisfied customers
I have an Organ with both internal and external speakers.
I have an Allen Organ with both internal and external speakers. The two external speakers have a problem where the foam speaker surround is deteriorating and I like to replace those 15" speakers with … read more
Ron Winston
Ron Winston
Owner / Technician
270 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x