How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rusty Your Own Question
Rusty, Music Professional
Category: Electronic Musical Instruments
Satisfied Customers: 5905
Experience:  Sound Engineer, Electrical Issues, Tone Consulting
Type Your Electronic Musical Instruments Question Here...
Rusty is online now
A new question is answered every 9 seconds

As I am playing my Clavinova 307 it will just play a few

Customer Question

As I am playing my Clavinova 307 it will just play a few notes really loud which makes practice very difficult
Submitted: 1 year ago.
Category: Electronic Musical Instruments
Expert:  Rusty replied 1 year ago.

Hello, my name is Rusty. There are velocity sensitive pads that make sounds when the keys are struck. They can wear out, and are a maintenance item. You can do this at home if you are comfortable removing the cover.

First unplug it. Remove the screws on the bottom of the piano, all of them. The top flips up and exposes the electronics. Now strike any key, and notice where the back of it hits. Those are the contact strips that need to be replaced.

Call(###) ###-#### ***** through Friday, from 7:30AM - 5:00PM Pacific Time (closed 12PM - 1PM) to order new contact strips. Your piano will play like new. Let me know if you have any questions.

Customer: replied 1 year ago.
Please refund me my 37.00. I am disabled and would not be able to do this myself. I need an onsite technician
Expert:  Rusty replied 1 year ago.

What is your zip code? I can put you in touch with a tech.

Customer: replied 1 year ago.
Please just refund my money.

Related Electronic Musical Instruments Questions