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Russell H.
Russell H., Service Tech
Category: Electronic Musical Instruments
Satisfied Customers: 11204
Experience:  8+ years of professional experience
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I have a 1995 Kurzweil baby grand piano that hasn't been

Customer Question

I have a 1995 Kurzweil baby grand piano that hasn't been played in the past 10 years - does it need a software upgrade or am I fine the way it is?
Submitted: 2 years ago.
Category: Electronic Musical Instruments
Expert:  Russell H. replied 2 years ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

That might depend upon

A. the exact model of Kurzweil - some models might need an update since then, more than others, and some will actually have updates available.


B. whether it shows any problems whatsoever when you try it.

10 years is a while, of course, so I heartily recommend that you make sure it is dusted off thoroughly (if dusty) or otherwise cleaned (if dirty) and inspected at least quickly all over, before trying it out.

(PS: Please reply with the model #, and I will tell you about any update situation with regard to that model #.)

Customer: replied 2 years ago.
model "Mark 152" - I should have included it in my first communication.
Expert:  Russell H. replied 2 years ago.

Please look at the splash screen at bootup, and determine whether that is a

152 with M

152 with i

or just plain 152 (with no letter.)

Let me know... also determine or tell me if you already know, what version of OS it has, or when it was applied if this has already been updated.

I have to ask these questions because updates must be applied exactly and with great care.

Customer: replied 2 years ago.
I'll have to find the power cord!! I will get up to you by Tuesday. I appreciate your help so far.
Expert:  Russell H. replied 2 years ago.

I'm glad to hear it. And let me know by Tuesday, that's fine.