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What are the colors of each wire?
Also do you have a 2 wire voltage tester? Not a pen type voltage detector but a 2 wire tester.
If you can upload clear photos so I can see what you have, that will help.
Okay we will try without. See if you can identify which wire has 120v continuous power and let me know the color.
If it is a pen type detector that lights and beeps, you can touch it to the individual wires to see which one makes the pen light up
You do not connect the tester to multiple wires. If it is a pen type it is insulated and only tests one wire at a time. A clip sounds like so other type of tester.
Please upload a clear photo so I can see what you have, then I can advise better.
Were the black and white wires in the same plastic jacket?
Recommend removing the orange cap for now and let's sort out the wires. If you want you can connect the neutral wire of the light fixture to the white wire you tested only, do not connect any other wires yet.
When that is done, remove the wall switch and tell me what colors are the 2 wires connected to the switch. Photo will also help.
No. Does either switch turn anything on?
Just to confirm the fan is actually on right now?
Okay, In order to continue we need a 2 wire voltage tester to sort the wires out. Here is a link to an example tester.
Okay let's see what you have
Okay you'll use the multimeter not the pen tester or outlet tester.
Select 200 V 2 clicks to the right. 1 test lead in COM and the other lead in AC Volts. I was not able to see if that is the top or middle hole due to the glare.
Does not matter on leads, one bottom on middle. Do not use the top 10A position
Set the dial 2 clicks to the right so you are on 200v ac
The photo has it set 2 clicks to the left which is 200vdc, we want 200vac which is on the right
Make sure the light fixture is off completely. Then test 1 black wire to the metal ceiling box and let me know if you have 120v. If not try the other black wire to the metal box. It does not matter which leads you use.
Let me know the voltages
Place 1 lead on a black wire, then the other lead on the metal box. It will either read 120v or 0v. Let me know what it is, then repeat with the other black wire tested to the metal box
How you doing?
Okay make sure the switch is in the ON position and test again and let's see if we get a different reading.
Okay test only one Black wire to a white wire, then to the other white wire, let me know those voltages.
Okay that black wire with 122.9 test it again with the switch on and off and see if the power goes off. Test it to a white wire that gives you 120v.
Okay. If that wire gives us both 120 and 0v with the switch on and off, that wire goes to the light fixture. Mark that wire as switch wire.
Based on your test it went to 0v when the switch was turned off correct?
Does it go to 120v with the switch in the on position? Then back to 19v when off?
Okay do the same test on the other Black wire and tell me those voltages.
What I am looking for is the wire that connects to the switch. The switch should cut the power off and on and repeat when tested to the white wire.
What I am concerned with is that one white wire is going to the switch, but I can't confirm it yet.
Okay lets test a black wire to each white and let me know when you have 120v
I am looking for either the switch wire or the continuous 120v power wire
I am also looking for the neutral wire, which is the only wire that will give 120v when tested to a black wire.
The switch is a stack switch, the white wire is the 120v power. Where does that wire come from. From the ceiling box were testing or somewhere else?
Lets test the switch itself. Place one test lead on the black screw and the other on a ground. Do this with the switches OFF. I want to know if you have 120v or 0v on each terminal.
That is in the off position correct? If so turn the switch on one at a time and test each black wire to ground and let me know those voltages.
Okay try turning them on one at a time and test to ground. I want to confirm each switch works independently, and isn't coming on when it is off.
Each switch should give you 120v when tested to ground, not the white wire on the other side of the switch. If the switches are not giving you that voltage something is cross wired.
If the switch was wired 1 for fan and 2 for porch light, removing the porch light black wire from the switch will confirm if the wire in the ceiling box is still live. Removing the wire should produce 0v
I am also curious what the other wire set is for? Does power come into the box then go to the switch box, or does the power come from the switch box and go somewhere else?
I understand, and no worries, you are doing just fine. What I am having trouble with is you have 2 white wires in the ceiling, which is fine provided 1 white wire is being used for power to a switch which your switch has, however the problem is the switch is still live and the white wires in the ceiling are disconnected, so where is the power coming from and what is the white wire in the ceiling going to? One white wire should be a neutral. If the non neutral wire is going to the switch it would return back to the ceiling box on the black wire. So far your tests have not confirmed this.
Would it be easier if we did this over the phone?
I will do so once you have initiated the phone call request.
There should be an option to requesting a phone call offer.
I sent you an offer from my end
Yes the fees are set by JA I have no control over them.
Very good, get some rest we can continue later.
Yes I will reply once I see your posting.
Very much appreciated!!!
Okay send me a photo so I can see it.
4 wires as follows:
Green is the ground
White is the neutral
Blue is the light fixture
Black is the fan
Black and Blue stay together so you can use the pull chains.
Recommend verifying the neutral wire in the ceiling. You can do this by using an extension cord and testing the wires that way. Place 1 test lead in the neutral slot and the other on one of the wires in the ceiling. Turn the switch on, when you get 120v that is the hot wire. connect the black and blue wires to that wire. The ground and neutral can be connected together to the neutral wire in the ceiling.
If the fan bracket has a green screw attach it to that, if not connect the white and green together.
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Thank you very much for doing this and enjoy the rest of your day,
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Very good and when you're ready to continue just let me know.