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I have a cm7120. I need to do a factory reset on it because…

Customer Question
I have a cm7120...

I have a cm7120. I need to do a factory reset on it because I changed something in programming and I can no longer reach the nvr through a web browser

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

About an hour

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

That's it

Submitted: 2 months ago.Category: Electrical
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Answered in 1 minute by:
5/26/2018
Electrician: Sam I, Electrician replied 2 months ago
Sam I
Sam I, Electrician
Category: Electrical
Satisfied Customers: 860
Experience: Maintenance Electrician, Electrical Contractor, Locomotive Electrician
Verified

Hello I can help you. Let me look up the specs on that and get back to you ASAP

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Electrician: Sam I, Electrician replied 2 months ago

OK, under System, Software Update, under Load Default, click Apply to the right of the screen

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Customer reply replied 2 months ago
I cannot pull the system up in a web browser. the web browser cant reach the page for the nvr. I changed the web page port and now it wont allow me to go to that ip address.
Electrician: Sam I, Electrician replied 2 months ago

oh ok, that may be a bit more difficult. Stand by

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Electrician: Sam I, Electrician replied 2 months ago

It might be a good idea to call the customer service line for the unit,(###) ###-####

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