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I have an Amana stove that is giving me an F9EO error. I…

Customer Question
I have an Amana...

I have an Amana stove that is giving me an F9EO error. I metered the outlet and found that I'm getting 260-265 volts coming off of the outlet. The error code indicates a problem with the power supply. Would this high voltage cause that problem? Do I need to have an electrician look at it?

Contractor's Assistant: How old is the appliance? Have you gotten error messages before?

2 years. It's come up a few times in the last few months.

Contractor's Assistant: Do you plan on doing the work yourself?

Oh jeeze that's a loaded question ;-) I actually hired a guy to fix it and he's ripped me off for about $500. I am seriously about to replace the stove because I can't afford to spend any more money, so myself I guess.

Submitted: 1 month ago.Category: Electrical
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1/5/2018
Electrician: Electric Pro, Technician replied 1 month ago
Electric Pro
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Category: Electrical
Satisfied Customers: 17,990
Experience: Over 20yrs of experience including advanced degrees.
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One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Electrician: Electric Pro, Technician replied 1 month ago

WHat is the complete model number off the unit?

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Customer reply replied 1 month ago
Amana AER5630BAS. I have a new control board and a thermal switch but still get the same error.
Electrician: Electric Pro, Technician replied 1 month ago

So you are reading 260+ volts to the unit?

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Customer reply replied 1 month ago
No, off of the outlet. That's my question: is the stove telling me the voltage is so high that it won't funtion? Guess stoves got smarter since my day. I'm reading 101 across the thermal switch.
Electrician: Electric Pro, Technician replied 1 month ago

This sounds like you have a power issue to the unit a possible bad neutral. The stove will not run if it reads the voltage to the unit out of range. I think the stove is fine you just have to get the wiring to the unit corrected.

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Customer reply replied 1 month ago
Great - thanks for your help
Electrician: Electric Pro, Technician replied 1 month ago

No problem

I hope that I have earned a 5 star rating. We are on the honor system here for payment and will receive nothing unless a rating is given. Please remember to use the RATING LINK ON YOUR PAGE by selecting a star at the top or bottom of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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