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I had a Leviton Wall Controller with Annunciator that

Customer Question
I had a Leviton...

I had a Leviton Wall Controller with Annunciator that stopped working and I tried to replace it with a 3 way switch from Leviton. When I connected the 3 way switch it keeps triggering my circuit breaker. Do I need a 4 way switch? I could not find the original part at home depot.

Contractor's Assistant: How old is the system in question? And have you consulted an electrician yet?

The house was built in 1994. It has been working since we have been here in 1999. I have not consulted an electrician.

Contractor's Assistant: Do you plan on doing the work yourself?

I tried to, yes.

Contractor's Assistant: Anything else we should know to help you best?

The switch is located in our kitchen and controls the light at the top of the stairs. It is on a 15 amp circuit with our Dining room which has two switches, one of which is a dimmer. The stair lights also has a switch at the top of the stairs but it is on a different circuit.

Submitted: 3 months ago.Category: Electrical
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Answered in 1 hour by:
12/29/2017
Electrician: George Smith, Master Electrician replied 3 months ago
George Smith
George Smith, Master Electrician
Category: Electrical
Satisfied Customers: 428
Experience: Superintendent at Electrical Solutions and Data
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Hi this is George let me help you!
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Customer reply replied 3 months ago
No we have not
Customer reply replied 3 months ago
No.
Electrician: George Smith, Master Electrician replied 3 months ago

Can you send a pic of the wiring what was on the Annunciator ?

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Electrician: George Smith, Master Electrician replied 3 months ago

I can find only two wires for power on a annunciator?

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Electrician: George Smith, Master Electrician replied 3 months ago

what color wires are in your switch box ?

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Customer reply replied 3 months ago
there are only a black wire and white wire. Black (hot) was connected to black and White to white. The ground wire and red wire were
Customer reply replied 3 months ago
Were just capped off.
Customer reply replied 3 months ago
A black(hot), a red wire, a white wire, and the copper ground wire.
Electrician: George Smith, Master Electrician replied 3 months ago

Is the white a neutral or a switch leg ?

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Customer reply replied 3 months ago
I believe a switch leg because there is another switch for same light at the top of the stairs.
Electrician: George Smith, Master Electrician replied 3 months ago

If that is a 3 way you need to have the Black, red and the white connected? ?

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Electrician: George Smith, Master Electrician replied 3 months ago

Do you have a 2 wire tester ?

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Customer reply replied 3 months ago
I have a 2 wore tester. I hooked up a Three way switch and my circuit breaker went off.
Electrician: George Smith, Master Electrician replied 3 months ago

Test the 3 wires to ground with the tester and see what readings you get ?

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Customer reply replied 3 months ago
Ok
Customer reply replied 3 months ago
I tested them. No readings on the white or red wire. Black wire gets 120 reading.
Electrician: George Smith, Master Electrician replied 3 months ago

Than flip the other switch and see what your reading are ?

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Customer reply replied 3 months ago
I did and they were the same.
Electrician: George Smith, Master Electrician replied 3 months ago

Can you take the other switch out and see what color wires you have on that switch ?

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Electrician: George Smith, Master Electrician replied 3 months ago

What color wires are on the gold screws?

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Customer reply replied 3 months ago
I put the red and white wires on the gold screws per the directions. I will check the other switch for how it’s wired.
Electrician: George Smith, Master Electrician replied 3 months ago

That could be the issue but it shouldn't blow the breaker ?

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Electrician: George Smith, Master Electrician replied 3 months ago

I wasn't expecting that ?

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Customer reply replied 3 months ago
Sounds like I need to get an electrician out here?
Electrician: George Smith, Master Electrician replied 3 months ago

That white on the first switch appears to be a neutral ?

Test from the black to white and see what you get ?

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Electrician: George Smith, Master Electrician replied 3 months ago

Yes your wiring needs to be verified to be sure what you have ?

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Electrician: George Smith, Master Electrician replied 3 months ago

Yes this maybe beyond your expertise ?

Hope I was of help today!

Please give me a positive rating before to sign off today!

Thanks !

George

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Customer reply replied 3 months ago
I tested the black to white and got 120
Electrician: George Smith, Master Electrician replied 3 months ago

So that white is a neutral not a switch leg !

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Customer reply replied 3 months ago
But the white was hooked up to the original switch/annunciator?
Electrician: George Smith, Master Electrician replied 3 months ago

If you put the black and the red on a single pole switch I bet the other annunciator will work ?

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Electrician: George Smith, Master Electrician replied 3 months ago

Yes as a neutral?

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Customer reply replied 3 months ago
Ok I will try and rebook the original annunciator up with the red and black wire to black and the white to white.
Electrician: George Smith, Master Electrician replied 3 months ago

no !

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Customer reply replied 3 months ago
I misunderstood then.
Electrician: George Smith, Master Electrician replied 3 months ago

On a single pole switch! Connect the black and the red and cap the white!

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Customer reply replied 3 months ago
Are you saying to get a single pole switch for the upstairs switch that is working? Then hook up like you said and try the original annunciator again.
Electrician: George Smith, Master Electrician replied 3 months ago

The original annunciator as a single pole switch !

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Customer reply replied 3 months ago
Ok let me try it.
Electrician: George Smith, Master Electrician replied 3 months ago

No don't do that either!

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Customer reply replied 3 months ago
What should I do then?
Electrician: George Smith, Master Electrician replied 3 months ago

You need to verify the wiring on the second annunciator ?

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Electrician: George Smith, Master Electrician replied 3 months ago

If you not comfortable with tagging and disconnecting the second one and verifying where the wires go !

You should get an electrician to help you !

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Customer reply replied 3 months ago
Ok thanks anyway.
Electrician: George Smith, Master Electrician replied 3 months ago

Its not a simple processes for a handyman!

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Electrician: George Smith, Master Electrician replied 3 months ago
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George Smith
George Smith, Master Electrician
Category: Electrical
Satisfied Customers: 428
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Experience: Superintendent at Electrical Solutions and Data

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