Electrical

Electrical Questions? Ask an Electrician Online.

Ask an Expert,
Get an Answer ASAP!

Electrical

We have a mosiac system for our garden lights and we need to…

Customer Question
We have a mosiac...

We have a mosiac system for our garden lights and we need to get them all turned off - please tell us how to do this. The instruction PDF is no help. We have to turn off the main power switch to do it but this affects the power in our house. All very frustrating.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

2 days now - the system is new and was set so that the lights came on at night but then they started to stay on all day - we want to just be able to turn them on when we want them on.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes. The system was installed by an electrician.

Contractor's Assistant: Anything else we should know to help you best?

Don’ t think so - we just want to stop everything for now until we can get him back to fix it and explain how it works as it’s very complicated. Ok

Submitted: 1 month ago.Category: Electrical
Show More
Show Less
Ask Your Own Electrical Question
Answered in 1 minute by:
12/27/2017
Electrician: Mike G., Master Electrician replied 1 month ago
Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 8,030
Experience: Proven Professional 49 years Experience
Verified

Hi, I'm Mike and I'll be assisting you. Please stand by while I review your question.

Ask Your Own Electrical Question
Customer reply replied 1 month ago
Ok
Electrician: Mike G., Master Electrician replied 1 month ago

If direct wired without a switch using only the photo cell you'll need to install a switch ahead of the lights. There are some modular devices that are used instead of a hard wired switch but the need to be inside not exposed to weather.

Ask Your Own Electrical Question
Customer reply replied 1 month ago
We have a control panel on the wall inside - it’s tiny and very hard to read with very small button.
Customer reply replied 1 month ago
Sorry that should be buttons x 4
Electrician: Mike G., Master Electrician replied 1 month ago

I'll need to find instructions online for your system. Please give me the make and model number.

Ask Your Own Electrical Question
Customer reply replied 1 month ago
It’s a Legrand Mosaic 784 25
Electrician: Mike G., Master Electrician replied 1 month ago

The programming for that unit is online, but it is very involved

I suggest having the electrician who installed it return and give you instructions making it much easier for you.

Not being able to be more helpful, I'll opt out.

Ask Your Own Electrical Question
Customer reply replied 1 month ago
Does this help?
Ask Mike G. Your Own Question
Mike G.
Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 8,030
8,030 Satisfied Customers
Experience: Proven Professional 49 years Experience

Mike G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Mike

Mike

Master Electrician

1,426 satisfied customers

Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer

Jason

Jason

Service Technician

3,942 satisfied customers

Over 20 years of experience in all types of installations, troubleshooting, and repairs.

Mike G.

Mike G.

Master Electrician

8,030 satisfied customers

Proven Professional 49 years Experience

Kevin

Kevin

Licensed Electrical Contractor

3,870 satisfied customers

31 years Licensed Electrical Contractor in Illinois, Adjunct College Electrical Instructor, Former Electrical Inspector, Diploma: Digital Electronics, FCC Technician License

AssuredElectrical

AssuredElectrical

Master Electrician

3,264 satisfied customers

Contractor-42+ Years in the ElectricalTrade

electrifier

electrifier

Master Electrician

1,458 satisfied customers

Electrical contractor and electrical inspector for over 24 years with phone and networking expertise

Rich

Rich

Master Electrician

1,115 satisfied customers

Over 35 years residential, commercial, industrial wiring, install, troubleshoot, service, maintain

< Previous | Next >

Related Electrical Questions
I have a combination two switch that controls separate
I have a combination two switch that controls separate fixtures, one an outdoor light the other an indoor light in the front door alcove. I also have a wall outlet the is wired onto the switch. When I… read more
Mike G.
Mike G.
Master Electrician
8,030 satisfied customers
I have a 3 way light switch. 2 light switches turn on lights
I have a 3 way light switch. 2 light switches turn on lights in the kitchen, one on each side of the kitchen. One hot wire has no power. There are other lights on that breaker and those lights work, j… read more
Mike G.
Mike G.
Master Electrician
8,030 satisfied customers
The rotary dimmer switch in my range hood failed, and the
The rotary dimmer switch in my range hood failed, and the original hood manufacturer wants $42 for a new switch. Would any inline dimmer switch work as a replacement? The fixture has two bulbs, and I'… read more
George Smith
George Smith
Vocational, Technical or Trade School
358 satisfied customers
I am attempting to wire a smart switch to replace the switch
I am attempting to wire a smart switch to replace the switch for the light in my dining room. The smart switch shows attachments for hot, neutral, ground and load, but in my box there are two neutral … read more
Kevin
Kevin
Licensed Electrical Contractor
Diploma
3,870 satisfied customers
I have a dimmer switch that I'm replacing with a wifi-switch
Hi. I have a dimmer switch that I'm replacing with a wifi-switch The new wifi switch has a ground and two black wires the wall switch has a ground, black, red and red striped the red striped is capped… read more
Kevin
Kevin
Licensed Electrical Contractor
Diploma
3,870 satisfied customers
We installed can lights that are on a separate switch from
We installed can lights that are on a separate switch from the ceiling fan. The ceiling fan is on its own switch. However when you turn the ceiling fan off the can lights on the separate switch blink … read more
David Bowden
David Bowden
Owner
582 satisfied customers
I am replacing a single switch to a double switch so that
I am replacing a single switch to a double switch so that one switch goes to an existing inside light and the other to a new outside light. My issue is that the existing light switch has the white wir… read more
Leamon Rollo
Leamon Rollo
Vocational, Technical or Trade School
18 satisfied customers
I am installing a master dimmer switch with a remote and
I am installing a master dimmer switch with a remote and they will not sync to work … read more
George Smith
George Smith
Vocational, Technical or Trade School
358 satisfied customers
I'm replacing a 3 way switch this time except the switch has
Hey Sam, So I'm replacing a 3 way switch this time except the switch has more wires than expected. It has 3 black wires and 1 red wire. I have already wired it up but does not work. The light will onl… read more
Sam I
Sam I
Electrician
B.S.
482 satisfied customers
Have a leviton wifi light switch no dw155, the light switch
have a leviton wifi light switch no dw155 , the light switch that we are going to replace had 3 black wires to it . two on the bottom and one on top . the ground copper wire are bundle together and no… read more
Mike G.
Mike G.
Master Electrician
8,030 satisfied customers
Circuit breaker blew switch. Switch is not resetting. Just
Circuit breaker blew switch. Switch is not resetting. Just kinda dangles there, with no tension to either side. How can I fix this?… read more
Sam I
Sam I
Electrician
B.S.
482 satisfied customers
I have a switch with 2 black, 1 and one My existing switch
I have a switch with 2 black, 1 green and one white My existing switch had 1 bare copper, 1 red, 1 white, 1 black The switch turns on a ceiling fan / light. I have another double switch other side of … read more
George Smith
George Smith
Vocational, Technical or Trade School
358 satisfied customers
My 2 way switch stoped working. One switch has power and the
My 2 way switch stoped working. One switch has power and the other has none. They worked fine for years. I tested the wires with a digital meter one set has no power. … read more
George Smith
George Smith
Vocational, Technical or Trade School
358 satisfied customers
Have 5 high hats wired to one switch ,. Power at switch
Have 5 high hats wired to one switch ,. Power at switch though lites not operating. Has thermal sensor that extends out of box on fixture. Are thermal sensors available and if sensor in first is bad w… read more
Kevin
Kevin
Licensed Electrical Contractor
Diploma
3,870 satisfied customers
The instructions in the bow for the legrans switch/gfci
the instructions in the bow for the legrans switch/gfci combo are for a double out let, i can not get the switch to work the vanty … read more
Mike G.
Mike G.
Master Electrician
8,030 satisfied customers
I am trying to replace a 3 way switch with a smart switch. I
I am trying to replace a 3 way switch with a smart switch. I need to know how to cancel out one of the wires. Please see the attached diagram on the right.… read more
Sam I
Sam I
Electrician
B.S.
482 satisfied customers
I'd like to convert a 3-way switch into an one-way switch,
Hello, I'd like to convert a 3-way switch into an one-way switch, but having difficulty figuring out the wiring … read more
Sam I
Sam I
Electrician
B.S.
482 satisfied customers
We are changing a light switch of a 3 way switch. We have
We are changing a light switch of a 3 way switch. We have done others in the house and they all had one red one black one white. However this one has one red and three black. Before we changed the swi… read more
Mike G.
Mike G.
Master Electrician
8,030 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x