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Merry Christmas! I am trying to install a new digital wall…

Customer Question
Merry Christmas! I...

Merry Christmas! I am trying to install a new digital wall switch.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

There are two black wires feeding both ends of the original switch. The new switch has a black, red, white and Green

Contractor's Assistant: Do you plan on doing the work yourself?

What do I connect what to? If I can without burning down the house or killing myself. Can you help?

Contractor's Assistant: Anything else we should know to help you best?

The beaker is off and the old switch has been removed.

Submitted: 1 month ago.Category: Electrical
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Answered in 3 minutes by:
12/25/2017
Electrician: Electric Pro, Technician replied 1 month ago
Electric Pro
Electric Pro, Technician
Category: Electrical
Satisfied Customers: 17,990
Experience: Over 20yrs of experience including advanced degrees.
Verified

One moment please..Note it takes time to type and add links so please be patient. Also the site will send you a phone call offer, that is not me.

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Electrician: Electric Pro, Technician replied 1 month ago

What wall switch did you get exactly?

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Customer reply replied 1 month ago
Enerlites Digital In-wall programmable timer
Customer reply replied 1 month ago
Are you there?
Electrician: Electric Pro, Technician replied 1 month ago

Yes I am here. please only post once and wait for me to respond this is not like Skype. I am checking your switch one sec.

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Electrician: Electric Pro, Technician replied 1 month ago

On your unit you would not be able to use that unit if you only have 2 black wires. You need a neutral to power the unit itself. Do you only have 2 black wires?

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Customer reply replied 1 month ago
No, I am saying I have a black wire that feeds the top of the current switch, a black wire come out of the bottom of the current switch and it feeds another switch beside the current one. The white wires in the box are all capped together. There is a copper ground as well.
Customer reply replied 1 month ago
Do I feed the black to black...the white to the multiple white and the red to the continuous black to the next switch?
Customer reply replied 1 month ago
Last chance before I request my money back...this is rediculously slow!
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Mike
Mike
Mike, Master Electrician
Category: Electrical
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