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I have a restricted ticket for connect & disconnect in WA. I…

Customer Question
Hi Pearl, I have...

Hi Pearl, I have a restricted ticket for connect & disconnect in WA. I am in Toowoomba replacing a light fitting which has the normal 3 terminal.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Continued: the old fitting has the black loop wire & the red loop wire in the active terminal.

Contractor's Assistant: Do you plan on doing the work yourself?

Sorry continued again. In which terminal do I insert the black loop wire on the 3 terminald new light. The light goes all the time with the black loop wire not connected

Contractor's Assistant: Anything else we should know to help you best?

I would like to to help my S-n-Law who is not very financial

Submitted: 7 months ago.Category: Electrical
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Answered in 12 minutes by:
12/15/2017
Electrician: Mike G., Master Electrician replied 7 months ago
Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 8,328
Experience: Proven Professional 49 years Experience
Verified

Hi, I'm Mike and I'll be assisting you. Please stand by while I review your question.

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Electrician: Mike G., Master Electrician replied 7 months ago

Im sorry but your description isn't clear enough for an answer. It would be helpful if you could send a picture of the fixture and its terminations. Also nameplate info would help.

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Electrician: Mike G., Master Electrician replied 7 months ago

I'm sorry but. I don't do UK wiring. I opt out for an expert who does. Please stand by.

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Customer reply replied 7 months ago
I’m actually in Australia
Electrician: George Smith, Master Electrician replied 7 months ago
George Smith
George Smith, Master Electrician
Category: Electrical
Satisfied Customers: 445
Experience: Superintendent at Electrical Solutions and Data
Verified

Hi this is George!

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