Electrical

Electrical Questions? Ask an Electrician Online.

Ask an Expert,
Get an Answer ASAP!

Buying a new GE Electric cooktop that has 3 wire for 240V…

Customer Question
Hi, buying a new...

Hi, buying a new GE Electric cooktop that has 3 wire for 240V (black, red and green/ground), ie. no neutral. My existing cooktop and house wiring is 4 wire (black, red, white and ground). Do I just cap off the neutral in the junction box with a wire nut?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

My old cooktop is a Jenn air. The new GE will be a JP3030DJBB

Contractor's Assistant: Do you plan on doing the work yourself?

Yes. I am quite capable, and my father was an electrician, but is no longer here.

Contractor's Assistant: Anything else we should know to help you best?

Nope, should be simple. Just want to confirm what to do with the neutral on the existing house wiring.

Submitted: 7 months ago.Category: Electrical
Show More
Show Less
Ask Your Own Electrical Question
Answered in 5 minutes by:
11/18/2017
Electrician: Jason, Service Technician replied 7 months ago
Jason
Jason, Service Technician
Category: Electrical
Satisfied Customers: 4,304
Experience: Over 20 years of experience in all types of installations, troubleshooting, and repairs.
Verified

Hello. Welcome to Just Answer.

Ask Your Own Electrical Question
Electrician: Jason, Service Technician replied 7 months ago

Since the new appliance does not require a neutral, it is safe to cap it off and not use it. This is not terribly uncommon when switching brands and/or models on cooktops.

Ask Your Own Electrical Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electricianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jason Your Own Question
Jason
Jason
Jason, Service Technician
Category: Electrical
Satisfied Customers: 4,304
4,304 Satisfied Customers
Experience: Over 20 years of experience in all types of installations, troubleshooting, and repairs.

Jason is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Mike

Mike

Master Electrician

1,426 satisfied customers

Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer

Jason

Jason

Service Technician

4,304 satisfied customers

Over 20 years of experience in all types of installations, troubleshooting, and repairs.

Mike G.

Mike G.

Master Electrician

7,826 satisfied customers

Proven Professional 48 years Experience

Kevin

Kevin

Licensed Electrical Contractor

3,870 satisfied customers

31 years Licensed Electrical Contractor in Illinois, Adjunct College Electrical Instructor, Former Electrical Inspector, Diploma: Digital Electronics, FCC Technician License

AssuredElectrical

AssuredElectrical

Master Electrician

3,264 satisfied customers

Contractor-42+ Years in the ElectricalTrade

electrifier

electrifier

Master Electrician

1,458 satisfied customers

Electrical contractor and electrical inspector for over 24 years with phone and networking expertise

Rich

Rich

Master Electrician

1,115 satisfied customers

Over 35 years residential, commercial, industrial wiring, install, troubleshoot, service, maintain

< Previous | Next >

Related Electrical Questions
I need help wiring a Honeywell RLV4305 programmable thermostat
I need help wiring a Honeywell RLV4305 programmable thermostat for an 8' 240V electric baseboard heater. It is replacing a Mears M602 thermostat. The junction box has 2 sets of wires coming in, EACH w… read more
AssuredElectrical
AssuredElectrical
Master Electrician
High School or GED
3,264 satisfied customers
Is a junction box allowed in the ceiling of a shower I am
Is a junction box allowed in the ceiling of a shower? I am replacing a bath fan in the downstairs bathroom. The existing wiring is just a bit short to make the connection to the new fan. Because of ot… read more
Mike
Mike
Master Electrician
Working on MBA
1,426 satisfied customers
Can you wire 2 light fixtures from one junction box?
Can you wire 2 light fixtures from one junction box?… read more
AssuredElectrical
AssuredElectrical
Master Electrician
High School or GED
3,264 satisfied customers
I had to remove the wire from the plug from one junction box
I had to remove the wire from the plug from one junction box to another but forgot to take a picture of it before I unwired it. I did however label what 3 wires were connected together with some paint… read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
7,826 satisfied customers
I'm trying to branch 120v off of a 220 junction box outside
I'm trying to branch 120v off of a 220 junction box outside that serves my ac unit. Shouldn't I be able to pull 120 off of one of the hot legs? I'm trying to wire a temp rv box but I'm getting 220 off… read more
Kevin
Kevin
Licensed Electrical Contractor
Diploma
3,870 satisfied customers
I havea line into junction box and 14-3goingout to switch
I havea line into junction box and 14-3goingout to switch and also wire goingout to light . all grounds are connected. when I connect hot wire to black in the 14-3 ,tester shows about 5 volts in both … read more
Kevin
Kevin
Licensed Electrical Contractor
Diploma
3,870 satisfied customers
I am looking for installation instructions for junction box
I am looking for installation instructions for junction box # BH614R … read more
Sam I
Sam I
Electrician
B.S.
740 satisfied customers
Half rou d junction box for a ceiling light fixture. There
Half rou d junction box for a ceiling light fixture. There is a water pipe nearby where i want the light to go … read more
George Smith
George Smith
Vocational, Technical or Trade School
438 satisfied customers
IF YOU SPLISE A WIRE DO YOU INSTALL A JUNCTION BOX. JUST NOW
IF YOU SPLISE A WIRE DO YOU INSTALL A JUNCTION BOX … read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
7,826 satisfied customers
Mounting of junction box in wet location...outside...how
Mounting of junction box in wet location...outside...how high off of the ground does the weatherproof box need to be mounted. Is there a code requirement?… read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
7,826 satisfied customers
I would like to convert a wall outlet to a junction box so I
I would like to convert a wall outlet to a junction box so I can add power to the room behind the current wall outlet....I have already removed the wall plate and can see that there are currently 2 wi… read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
7,826 satisfied customers
I need help to Hard wire a nanny cam inside the junction box
I need help to Hard wire a nanny cam inside the junction box of a wall outlet. My problem is that the nanny camera camera only has 2 wires (black and white). On the other hand, the wall outlet has 5, … read more
Sam I
Sam I
Electrician
B.S.
740 satisfied customers
I have a junction box with Al wiring. One Black One Red and
I have a junction box with Al wiring. One Black One Red and a stranded bare common. It used to have a drop in stove. I wish to change over to a new slide in stove with a 3 prong plug. Can I put a flus… read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
7,826 satisfied customers
Can a home remodeler install inaccessable junction boxes inside
Can a home remodeler install inaccessable junction boxes inside walls or open wires without boxes?… read more
2lego
2lego
Electrical & Audiovisual Engineer
Bachelor's Degree
7 satisfied customers
why do all junction boxes need to have covers
why do all junction boxes need to have covers… read more
Jason
Jason
Service Technician
4,304 satisfied customers
Installing a Steam Shower that requires 220v 12/2 wire with
Installing a Steam Shower that requires 220v 12/2 wire with a 20 amp GFI breaker. GFI keeps tripping. Tried a 20amp breaker without GFI and it works fine. Took back the breaker I got for $120 and got … read more
Electrical Doctor
Electrical Doctor
Master Electrician
Associate Degree
8 satisfied customers
buying a house where the electrical wires were cut at the box
buying a house where the electrical wires were cut at the box do I need to rewire the whole house… read more
Kevin
Kevin
Owner
High School or GED
258 satisfied customers
I am changing a tankless water heater from a single 60-amp
I am changing a tankless water heater from a single 60-amp # XXXXX wire, to a heater that indicates it must have two (2) 50-amp double pole breakers and two (2) seperate 8/2 gauge wire lines that need… read more
Electrical Doctor
Electrical Doctor
Master Electrician
Associate Degree
8 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x