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I have to red wires that are live which I have connected…

Customer Question
I have to red...

I have to red wires that are live which I have connected together as thats how I foung them. two black wires also connected together and one red wire and a black wire with red sleeve connected together. Light does not work. What,s wrong please.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

This morning I was asked to replace a light bar with four spots with a florecent light. for my inlaw.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes if I can figure out which wire is in the wrong place

Contractor's Assistant: Anything else we should know to help you best?

Only that as far as I can see I have kept the wires in the connections they were in before

Submitted: 8 months ago.Category: Electrical
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Answered in 9 minutes by:
11/13/2017
Electrician: George Smith, Master Electrician replied 8 months ago
George Smith
George Smith, Master Electrician
Category: Electrical
Satisfied Customers: 444
Experience: Superintendent at Electrical Solutions and Data
Verified
Hi this is George let me help you!
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Electrician: George Smith, Master Electrician replied 8 months ago
Do you have a two probe tester?
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Customer reply replied 8 months ago
But I need to know what to set it on
Electrician: George Smith, Master Electrician replied 8 months ago
First of all where are you located
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Customer reply replied 8 months ago
Please type answers
Customer reply replied 8 months ago
South Coast england
Electrician: George Smith, Master Electrician replied 8 months ago

Where are you located?

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Customer reply replied 8 months ago
Bognor
Electrician: George Smith, Master Electrician replied 8 months ago

Ok? so you need to have your meter set on 240 v

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Customer reply replied 8 months ago
ok
Customer reply replied 8 months ago
dc or ac
Electrician: George Smith, Master Electrician replied 8 months ago

What do you have connected to the fixture ?

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Electrician: George Smith, Master Electrician replied 8 months ago

AC

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Customer reply replied 8 months ago
a flourescent light
Electrician: George Smith, Master Electrician replied 8 months ago

Bare with me I'm in the states ! What wires do you have connected to the light?

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Customer reply replied 8 months ago
two black together one red and one black with a red sleeve and earth
Customer reply replied 8 months ago
There are also two red wires connected together which are live
Customer reply replied 8 months ago
but not connected to the light
Electrician: George Smith, Master Electrician replied 8 months ago

What is connected to the light?

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Customer reply replied 8 months ago
Two black together one red and one black with red sleeve together and earth
Customer reply replied 8 months ago
on its own
Electrician: George Smith, Master Electrician replied 8 months ago

Can you take a pic of the wiring and send it to me?

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Customer reply replied 8 months ago
no its at a different location
Electrician: George Smith, Master Electrician replied 8 months ago

Ok when will you be on site?

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Customer reply replied 8 months ago
I don,t have computer at site
Electrician: George Smith, Master Electrician replied 8 months ago

Your phone?

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Customer reply replied 8 months ago
George this is getting complecated I will have to find another way
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