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I have a situation where there is a ceiling fan with light

attached to it in the...
I have a situation where there is a ceiling fan with light attached to it in the sunroom.There used to be separate light and fan switch individually next to each others, I had tried to combine the both switches into one switch and added a thermosatic light and fan control remote receiver in the ceiling fan and have attached all the necessary wires following through from the instructions via the remote control paper directions. Now, the ceiling fan and light just turns on when the breaker elecrtric foir it is on, No matter if i toiggle the switches to be on and or off it stays on, How can I fix this please help!!?
JA: What confuses you?
Customer: I am no exoert on this kind of thing and i need help with either getting the light and fan switch back to its original, separately or help with combining these two into one light and fan switch together in order for the remote control to be working properly.
JA: How old is the system in question? And have you consulted an electrician yet?
Customer: 10-20 years. No I havent because it is doable to be done by myself. I just need to have someone else ro procide me guidace
JA: Do you plan on doing the work yourself?
Customer: Yes,
JA: Anything else we should know to help you best?
Customer: Right now there is a thermosatic light and fan receiver in the ceiling fan, The switches are ready to be set up properly. On the wall.
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Customer reply replied 1 month ago
Hello?? Any electricians out there
Customer reply replied 1 month ago
Thought this is a 24/7 service with an expert available??? Anyone out there available to help me???
Customer reply replied 1 month ago

Yeah sure thing my text number is ****************. Ok going to attach some images to help my question tk be better e and where for to solve many thanks

Customer reply replied 1 month ago
that’s the thermostatic device I have had already put into inside the ceiling fan and I’m struggling tk get it in it’s working condition by using only one switch that would turn on both light and fan at the sane time .. the remote would do the rest of the controls afterwards such as dimming and etc
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Customer reply replied 1 month ago
See the switches in the pic?dont mind the red marker toggle switch that’s the outside light in the back yard though
Answered in 1 day by:
10/20/2017
Sam I
Sam I, Electrician
Category: Electrical
Satisfied Customers: 371
Experience: Maintenance Electrician, Electrical Contractor, Locomotive Electrician
Verified

Hello, I can help you

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When you made the two switches into one how did you do that exactly? Can you provide pictures of the wiring at the switch and at the ceiling connections?

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Customer reply replied 1 month ago
Hello yes I need help thank you n
Customer reply replied 1 month ago
I used a 3 way switch when I tried them two switches into one
and i didnt tsake a pic of it at the time
however i did
Customer reply replied 1 month ago
wriute down what i was connecting to from the two switches to one
Customer reply replied 1 month ago
asre u still with me

yes still here, looking it over

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Customer reply replied 1 month ago
can you also see other four images i have shared earlier

yes I can see them

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Are your calling the last switch in the picture a 3-way switch?

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Customer reply replied 1 month ago
okau im all ready and havethe tools here on the table next to the light switch on the wall im waiting for the next step or instructions
Customer reply replied 1 month ago
no actualy i had given up omn this before i found justanswers i hadf tried to put it back to itds orginial settings but i failed miserably
Customer reply replied 1 month ago
this switvh in the pic is an old one from the original before i tried to make a change i also have other switch for fan as well

ok. That white wire going to the green screw, is that going to the bundled group of white wires?

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ok, what about that white wire attached to the green screw?

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Customer reply replied 1 month ago
that whitr wire i put on greeen screw it was just a guess as i was truying to see what woiuld work but it shocked me i honeslyy dint remember what the origninal wires conected to what wires i m very sorry
Customer reply replied 1 month ago
say what agian, sir please

ok, you will need to take that white wire off the green screw. Can you take that other switch out and give me a pic of all the wiring in the box? try to spread it out so I can see where the wires in question come from. Be careful! Turn power off first

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can you take the double switch out of the way and get a little closer up pic?

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no I meant remove that switch that is still in the box so I can see the wiring behind it. I want to see where the white wire is going

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Customer reply replied 1 month ago
ohh thjat switch the red markjer is for outside liught in the backyard
the switch on the bottom has no use ill do taht for u now

I don't really need to know about that switch, just need to see behind it

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yes, thank you. It looks like the white and one of those black wires come from the bundle of black wires under the red wire nut. Is that correct?

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Ok, that's why you got shocked then. The white is a power jumper to the switch (hot). With the breaker off, remove teh red wire nut and remove that white wire from the bundle. Then re-secure the bundle with the red wire nut.

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Customer reply replied 1 month ago
okay the breaker if currently turned off, doing now to remove only white wire from that crowderd black wires with one red wire in it then screw it again

ok.

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Customer reply replied 1 month ago
done

ok, what wires did you connect in the ceiling?

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Customer reply replied 1 month ago
hmmmm i the rteceiver has umm red and whitr wires thatr are to connect to the cveiling
Customer reply replied 1 month ago
output wires are white black and blue which are connected to the ceilinbg fan wires

I mean what house wires did you connect? There are a red, white and black. Did you connect black and red together and then to receiver power?

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Customer reply replied 1 month ago
i acrtually dont recall i would need to show it to you via images huh

No, I don't think I would need a pic of that

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Can you just undo the canopy and look inside?

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Customer reply replied 1 month ago
of course
Customer reply replied 1 month ago
Im looking at the inside
Customer reply replied 1 month ago
Ok in seeing
Customer reply replied 1 month ago
The too that connects to the ceiling I connected red to red and for white it's connected white to white
Customer reply replied 1 month ago
output white is connected to white . Black and blue both are connected to black ?
Customer reply replied 1 month ago
I’m seeing green wire separately is contests to copper wire I think that’s all
Customer reply replied 1 month ago
I’m still here

on output you should have blue from fan to blue from receiver

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and receiver output black with red stripes to fan black (or black with red)

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Customer reply replied 1 month ago
Hmm okay let me look it looks like there’s no blue wire from the fan

ok, let me know for sure

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Customer reply replied 1 month ago
Ok the receiver you want me to combine red and black hmmm
Customer reply replied 1 month ago
I don’t see any black with red stripes wire
Customer reply replied 1 month ago
I hope the pics help

I can see a blue wire labeled "light" in the same wire nut as one labeled "to motor..."

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Customer reply replied 1 month ago
Is that wrong
Customer reply replied 1 month ago
I want sure where to connect the blue wire to

yes, the blue is for the light not the motor

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Customer reply replied 1 month ago
ok tell me where I need to connect that blue to???

apparently I have the wrong manual because the wire colors don't match with what you have. Hold on

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Customer reply replied 1 month ago
Okay

ok, I looked at the one you posted. Can you pull those wires out a bit more to read those labels?

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you need black from receiver going to black from motor

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blue from receiver connects to either a blue from fan or one labeled as lights

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Customer reply replied 1 month ago
Okay actually there is not one with label with lights from the fan
Customer reply replied 1 month ago
I’ll pull them now

ok, your blue will go to the black with the white stripe. The black from receiver will go to the black from fan

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and what did you do with the black from the ceiling?

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is that in that tan wire nut also?

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ok, that need to be capped off by itself and folded out of the way. It won't be used at all.

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Customer reply replied 1 month ago
I’m connecting black with white stripe to blue now
Customer reply replied 1 month ago
The black wire from the ceiling is to be no use right

correct

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Customer reply replied 1 month ago
Ok 2 min

I'll be here

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ok, that looks right

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Customer reply replied 1 month ago
black from the ceiling has one cap and is tucked up far near the above of all

good. now you can hang the fixture back up

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Let me know when you are ready to wire the switch

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Customer reply replied 1 month ago
Great give me five min than you very much

ok

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Customer reply replied 1 month ago
Done shall I also attach the blades now or wait

you can wait on that for now

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Customer reply replied 1 month ago
Thought so ok now for the switches I’m ready

Your remote can only work with one switch so you will cap off the black that comes from the same cable as the red and white going out of the far left top of the box

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After that we need to address the switch grounding issue

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Yes, that's the same one you capped at the ceiling end

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Customer reply replied 1 month ago
What is next :-)
Customer reply replied 1 month ago
Oh yeah that’s right it makes sense . Cap both ends

ok, in the future when capping unused wires, don't cut them. Just cap and fold in. In the future it may need to be used again and now it is more difficult to reconnect

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Customer reply replied 1 month ago
Ohh okay I thought cap means cut sorry
Customer reply replied 1 month ago
Go ahead

no just meant put wire nut (cap) on the end

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Customer reply replied 1 month ago
Understood

does that double switch that was installed on the far right of the box have a green ground screw?

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ok, that screw along with the green one on your ceiling fan switch should have a bare copper wire running to the bundle of bare copper ground wires in the back of the box. The problem is there are a lot of them together. I couldn't see a wire nut. Are they just twisted together?

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yeah pull that green wire nut out

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Customer reply replied 1 month ago
What’s next

oh it looks like there's already at least one jumper there for a switch terminal. Are there any more?

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Customer reply replied 1 month ago
I’m sorry I don’t know what that means

see that one bare copper with a hook bent in the end that is freely floating around

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Customer reply replied 1 month ago
sir I see that

that is a jumper that connects to one of the switch green grounding terminal screws. Are there any more like that floating around in there?

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also known as a "pigtail"

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Customer reply replied 1 month ago
it looks like there’s two of them
Customer reply replied 1 month ago
Noted

ok, perfect each of those connect to your green terminal, one to each switch

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Customer reply replied 1 month ago
Hmm not matter which one to which switch? And do I need to use the old normal light switch or the new theee way switch

only the bare copper though, it looks like there's also a black one that connects to the double switch

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no need for the 3-way switch here

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Customer reply replied 1 month ago
only the bare copper though, it looks like there's also a black one that connects to the double switch Please elaborate I don’t understand

only the bare copper wires connect to the green ground screws

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Customer reply replied 1 month ago
Right I do that now

I see a black pigtail curled up in the far right side. That must connect to your double switch? Did you take that off?

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Customer reply replied 1 month ago
Ohh yes I thought it was a copper bare as I said two earlier as it changed now we have one bare copper free loading

I see that black pigtail curled up in the far right side. That must connect to your double switch? Did you take that off?

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Customer reply replied 1 month ago
I didn’t take it off the double switch was tightly secured already but it’s possible by accident

Does that double switch currently control 2 lights?

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Customer reply replied 1 month ago
Because the red marker switch is for like a really strong big football kinda light outside and I didn’t want to mess around with it at all so I’ve been cautiously staying away from it
Customer reply replied 1 month ago
No only one light

do you have any lights that don't work?

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Customer reply replied 1 month ago
Ummmm looking around... no

ok, then just straighten that black out and put a wire nut on the end and it will be folded into the box when you put everything back

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Customer reply replied 1 month ago
We just never needed to use that switch below from the outside light as when we bought the place we were told it was nothing to use for

getting back the the ground wires, you will need two short pieces of bare copper wire about 3 inches long each

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straighten out the hooked end on the bare copper wire then put the two pieces of wire with that one under a yellow wire nut

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Then bend a hook loop into the end of each pigtail and put on the green terminal of each switch

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Customer reply replied 1 month ago
Where do I find two pieces of wire

if you don't have any around the house you'd have to buy some. here's a pigtail with a screw - 5 pack from Home Depot. You would just remove the screw, open up the loop a bit and put around the switch terminal http://www.homedepot.com/p/Ideal-12-AWG-Solid-Pigtails-with-Screws-Green-5-Pack-30-3392S/202894314

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That can be put off until later.

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To hook up the power to the switch put the two black wires that were connected to it back to the brass terminals - it doesn't matter which goes to which. Just do not put them on the green

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Customer reply replied 1 month ago
Which one is a yellow nut
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do you have any spare wire nuts?

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Customer reply replied 1 month ago
Oh yes yes I have them somewhere
Customer reply replied 1 month ago
Oh yeah I have spare upstairs

you could use a red or one of those tan

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To hook up the power to the switch put the two black wires that were connected to it back to the brass terminals - it doesn't matter which goes to which. Just do not put them on the green

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Customer reply replied 1 month ago
Wait wait I’m lost we’re on yellow but

yellow was for bare copper ground once you get some wire

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we can move on and do the power and switch leg on the switch

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To hook up the power to the switch put the two black wires that were connected to it back to the brass terminals, one on each - it doesn't matter which goes to which. Just do not put them on the green

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Customer reply replied 1 month ago
Okay the double switch already have one black wire connected to copper screw and red wire to a black screw they remain untouched or altered so far
Customer reply replied 1 month ago
Now you want me to put the I see one available black wire to
Customer reply replied 1 month ago
Wait I see two black wires but one is wire nutted

double switch you shouldn't touch except for adding the bare copper ground later.

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Customer reply replied 1 month ago
Dojng it now

Sorry, I forgot we are usign the red

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should be red and black connected to switch for fan

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should be red and black connected to switch for fan

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Customer reply replied 1 month ago
I have two old light switches one has green screw on it and another one doesn’t which switch do I need to choose

yes that's the red and black. The others are capped and we are not using

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can I have a pic of the old switch with no ground screw?

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Customer reply replied 1 month ago
Ummmmn
Customer reply replied 1 month ago
Ok. I m sorry I was mistaken here's the available switches I have

ok, one that is not a 3-way

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Customer reply replied 1 month ago
Im now what next
Customer reply replied 1 month ago
I have an old switch in my hand and ready

Did you connect the red and black ?

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Customer reply replied 1 month ago
No it was already like that
Customer reply replied 1 month ago
What is next step

No I mean the single red and single black connected to the switch

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Customer reply replied 1 month ago
Oh no it doesn't matter whkxj brass screws right ?

correct, one wire to each terminal

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Customer reply replied 1 month ago
Done suite

turn power back on and carefully check operation of switch then fan and light with remote. If all works then turn power off and button it all back up. When you can, get those two pieces of ground wire and connect to the bare copper coming from the wire nut and connect the pigtails to the switches' green ground screws

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Customer reply replied 1 month ago
The fan works but not the light

what kind of bulbs are in it?

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Customer reply replied 1 month ago
I have tried to test the bulb on another light fixture it worked
Customer reply replied 1 month ago
There's only one it's normal sixty wats bulb

does the fan have a pull chain for the light? If so pull it once

Sam I
Sam I, Electrician
Category: Electrical
Satisfied Customers: 371
Experience: Maintenance Electrician, Electrical Contractor, Locomotive Electrician
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Customer reply replied 1 month ago
That was an accident
Customer reply replied 1 month ago
No it doesnt have a a pull bff Hain

OK, looks like it used to have a pull chain

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Customer reply replied 1 month ago
Correct it's just been always working fine
Customer reply replied 1 month ago
I have some extra pull chain if soo

Check that the blue wire from receiver is connected tight with the black/white striped wire. If it is good we can test to make sure that the receiver isn't bad but we will need to temporarily rewire the fan at the ceiling connections

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Customer reply replied 1 month ago
Okay I'm going to go turn breakeril off brb

ok

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Customer reply replied 1 month ago
I'll check for the blue wire to confirm first
Customer reply replied 1 month ago
The blue and black white was connected just fine and I then reconnected them securely

ok, turn power on and check again

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Customer reply replied 1 month ago
same results

ok, remove the receiver, after you turn off switch or breaker. Then wire ceiling red to fan black/white striped, ceiling white to fan white, cap fan black

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Customer reply replied 1 month ago
I'm done etat what is next

Turn power back on and check to see that switch turns on light

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Customer reply replied 1 month ago
Light is on what is next

ok, so it works. It would seem that your receiver is bad. It could have gotten damage by the way you had it wired up

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Customer reply replied 1 month ago
Ohhhhh no

Before we started you had power backfed to the motor and the light along with power incoming to the receiver

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Sorry! But you know how to wire it now

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Customer reply replied 1 month ago
I've installed other two successfully I have one more fan left which is in my mom's Office .One switch When th. Issue I have is

It could also be defective from the factory. Try exchanging it

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Was this the only one that previously had two switches?

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Customer reply replied 1 month ago
Mom's fan doesn't work at all so wires are all connected eccdpt for blue and black with striped wire. Can you help me with that now please

Do you mean a different fan?

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Customer reply replied 1 month ago
the sunroom is the only one with two switches on
Customer reply replied 1 month ago
sir it's less complissted than the one in sunroom though

I really can't right now. My kids have been begging me for at least 2 hours now to play with them. Could you wait until tomorrow? If not you can open another question and another expert can help you out.

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If that completes the answer for your original question please give me a positive rating from 3 to 5 stars (I prefer 5 if you think I deserve it) so I can get credit for answering with Just Answer. Something to keep in mind: I just spent almost 4 hours with you on this project and will only make $8 (Just answer keeps half of the $16). This is a fraction of what it would cost for a handy man or electrician to do this job for you. If you would, please consider giving me a bonus. Click this link to find out how: http://ww2.justanswer.com/help/what-if-expert-does-really-fantastic-job

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Customer reply replied 1 month ago
I can wait for u tmw mymom doesn’t come back home til Sunday night what time u wanna meet up online to do this as I probably will have a new receiver tmw as well for the sunroom GA
Customer reply replied 1 month ago
Ofc lll give u five stars! Three was accident

ok. Thank you. You can request me tomorrow

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Customer reply replied 1 month ago
Ok I’ll give u a bonus as well but I wanna ur help tmw

Just answer requires a new question if it starts a new topic or another appliance is beginning to be worked on. We can do the one tomorrow on the other one you accidental opened if you like

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Customer reply replied 1 month ago
Good idea ok and how do I change rating on your review

Actually I'm not sure how to do that. You will have to check with customer service

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OK, I'm going to log off now. Good night!

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Customer reply replied 1 month ago
Ok do that thanks good night
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Vocational, Technical or Trade Scho
7,603 satisfied customers
Trying to install a ceiling fan with a 3-speed switch. I
Hi, trying to install a ceiling fan with a 3-speed switch. I can't get the switch to work. The directions are very vague. I assume I would connect black and blue to the black from the main source then… read more
Kevin
Kevin
Licensed Electrical Contractor
Diploma
3,715 satisfied customers
I'm installing a ceiling fan with a remote. The wall switch
I'm installing a ceiling fan with a remote. The wall switch will be used to turn the light on/ off only. In the fixture box there are 3 sets of cables one of which has a red cable. 1 set comes from a … read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
7,603 satisfied customers
I had a ceiling fan installed that had a switch for the
I had a ceiling fan installed that had a switch for the light and one for the fan. Blue, black, white and green wire from the ceiling. The new one has only black, white and green. The fan now has a re… read more
ProGrade
ProGrade
Electrical Contractor
564 satisfied customers
Wiring a ceiling fan.....one, wiring a ceiling fan...from
wiring a ceiling fan...from the ceiling: one re wire, two white wires twisted together. Fan has one black, one white, one other thinner black wire. How to connect? … read more
George Smith
George Smith
Vocational, Technical or Trade School
273 satisfied customers
Replacing a ceiling fan. Two switches on wall for light and
Replacing a ceiling fan. Two switches on wall for light and fan. New fan has a black, blue, white and green. House has blue, white, red, green. How to hook up?… read more
Kevin
Kevin
Licensed Electrical Contractor
Diploma
3,715 satisfied customers
Wiring a ceiling fan... 4 black wires and 4 wires. when I
wiring a ceiling fan... 4 black wires and 4 white wires. when I connect eveything the fan will run, but the switch doesnt work. just runs constantly… read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
7,603 satisfied customers
I am trying to wire a Switch to a motor. Switch is a
I am trying to wire a Switch to a motor. Switch is a magnetic 3hp single phase 18-26 amp to a single phase 3hp 220 v motor there are four wires from the motor blue, brown, black and green/yellow… read more
Sam I
Sam I
Electrician
371 satisfied customers
Need help wiring a new ceiling fan control switch to an
Need help wiring a new ceiling fan control switch to an existing 2 outlet wall switch. The current setup has 2 switches...one that controls the larger ceiling can lights and the other that controls th… read more
George Smith
George Smith
Vocational, Technical or Trade School
273 satisfied customers
Wiring a ceiling fan/light to a double dimer switch. 2
Wiring a ceiling fan/light to a double dimer switch. 2 blacks "one constantly hot" and 2 whites in the ceiling box... constant black in the switch is connected along with blue and red. The fan has whi… read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
7,603 satisfied customers
Re: ceiling fan light switch. Bought a switch with 3 wires,
Re: ceiling fan light switch. Bought a switch with 3 wires, blue red black. The existing switch only has 2 wires (blue & red) Do I install w/o connecting the black wire (from back of switch) ? … read more
Jason
Jason
Service Technician
Associate Degree
3,940 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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