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I just replaced a fan zing ear switch now the fan wont turn…

Customer Question
I just replaced a...

I just replaced a fan zing ear switch now the fan wont turn off

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just know

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Submitted: 10 months ago.Category: Electrical
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Answered in 3 minutes by:
10/4/2017
Electrician: Mike G., Master Electrician replied 10 months ago
Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 8,409
Experience: Proven Professional 49 years Experience
Verified

Hi, I'm Mike and I'll be assisting you. Please stand by while I review your question.

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Electrician: Mike G., Master Electrician replied 10 months ago

How many wires on the switch and how did you connect it?

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Customer reply replied 10 months ago
4 wires I put black in L. purple in 1. brown in 2. grey in 3
Customer reply replied 10 months ago
no phone
Electrician: Mike G., Master Electrician replied 10 months ago

Do you have a 2 wire voltage tester?

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Customer reply replied 10 months ago
no
Customer reply replied 10 months ago
no tester
Electrician: Mike G., Master Electrician replied 10 months ago

Fan control switches are not all the same. A direct replacement is absolutely required. If you placed the wires as they were on the old switch, on what you thought was a replacement, it won't work. Go to the link below for a direct replacement.

http://eceilingfans.com

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