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My hunter ceiling fan doesn't work. it was installed about…

Customer Question
My hunter ceiling fan...

My hunter ceiling fan doesn't work. it was installed about two months ago.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

A couple of days. the last time I had it on was about a week ago without problems. I turned it off and when I went to turn it on again it didn't turn on However, I was playing with it just a couple of hours ago ready to take it about, and it started but the fans turned very slowly.

Contractor's Assistant: Do you plan on doing the work yourself?

I was thinking of it

Contractor's Assistant: Anything else we should know to help you best?

Well now it doesn't work It is not the remote as I switch the remotes around, I have the same fan at the other bedroom so I switch remotes and both work on the other fan

Submitted: 7 months ago.Category: Electrical
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
9/28/2017
Electrician: David Bowden, Electrician replied 7 months ago
David Bowden
David Bowden, Electrician
Category: Electrical
Satisfied Customers: 850
Experience: Owner at Floridaco
Verified

I​f you got it to turn a little bit it sounds like a couple of probabilities. 1st thing to verify is you have 120v coming into the ceiling box. Just because the fan turns a little bit does not guarantee 120v, you might only have 90v which is not sufficient to run the fan. You can verify this by using a voltage tester on the colored wire connected to the fan, usually black or red, and the white wire. If you do not get 120v try testing the colored wire and the green or bare wire. You should have 120v inside the box on the ceiling. If not then the problem is in the wiring circuitry and not the fan. If you do have 120v, make sure all the wire connections are tight. If you still have a slow turning fan then the problem is in the fan. Either the receiver, the control wiring, a switch, or the fan motor itself. If you would like to discuss over the phone let me know,

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Electrician: David Bowden, Electrician replied 7 months ago

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Please note that there is only do so much I can do from my computer and I may not be able to help you resolve or fix this problem, especially if it becomes apparent that a qualified service provider should be contacted to perform additional testing, diagnosing, troubleshooting, and has the required tools to make the necessary repairs.

Is there any additional information you would like to add that was not mentioned before?

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David Bowden
David Bowden
David Bowden, Electrician
Category: Electrical
Satisfied Customers: 850
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Experience: Owner at Floridaco

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