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ProGrade
ProGrade, Certified Electrical Contractor
Category: Electrical
Satisfied Customers: 565
Experience:  28+ years exp. - installation, troubleshooting, & repair of commercial, & residential electrical systems.
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Have a Decora wifi switch/dimmer and a TP-ling wifi on/off

Customer Question

Have a Decora wifi switch/dimmer and a TP-ling wifi on/off switch. Can't get either of them to sync with my network. Could they be wired wrong?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: This weekend
JA: Do you plan on doing the work yourself?
Customer: switches have been installed
JA: Anything else we should know to help you best?
Customer: when I try to "discover" the switches on my wifi they report they are not there
Submitted: 1 month ago.
Category: Electrical
Expert:  ProGrade replied 1 month ago.

Welcome, what are the model numbers of the devices?

Thanks

Customer: replied 1 month ago.
TP Link HS 200 And Decorations DW5HD
Expert:  ProGrade replied 1 month ago.

Looking up specs...

Customer: replied 1 month ago.
Ok
Let's just leave it.
I don't want a monthly account.
Expert:  ProGrade replied 1 month ago.

I also need pictures of the removed from the switchbox...still connected to the wiring.

Thanks

Expert:  ProGrade replied 1 month ago.

...pictures of the device rwmoved from box but still connected to wiring.

Monthly account is not required.

...only a valid nethod of payment for the one-time service...