Electrical Questions? Ask an Electrician Online.
Hi, are you talking about the ceiling box where you are wiring the fan in?
What color wires and how many of each in the box and what do you have from the fan connection?
Ok, the black and white from the remote receiver will be wired to the power wires at the ceiling box. Then from the remote receiver to the fan connect blue to blue, yellow to black, and the white will go with the white connection at the ceiling box
ok, here is shot from the installation manual. Double check your connections using this picture.
and the wall switch is on and the remote has batteries?
Have you checked your circuit breaker to make sure it isn't off or tripped?
DO you have a voltage tester or meter?
Can you take a close up picture of the wiring and post it here so I can double check it for you?
It looks like you only have 2 white wires together. All 3 white wires should be together under one wire nut.
ok, double check connections. The end of a stranded wire should be up past the end of a solid wire about 1/8" or a little more when holding them together to twist the wire nut on.
Is it a new fan and receiver?
You could try pairing the remote with the receiver. It should have come paired but occasionally it could become unpaired. Try this:
Within 3 minutes of restoring power to the fan, press both the Fan Off button and the High button for at least 4 seconds. Your fan will turn on low to indicate successful syncing. If it does not, turn off power to your fan, wait 1 minute then try again. If using the transmitter with multiple fans, repeat this process for each fan.
Ok. It's a quick test. But if you're sure you want to throw in the towel, be sure and rate me before logging off