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Kevin
Kevin, Licensed Electrical Contractor
Category: Electrical
Satisfied Customers: 3599
Experience:  30 years Licensed Electrical Contractor in Illinois, Adjunct College Electrical Instructor, Former Electrical Inspector, Diploma: Digital Electronics, FCC Technician License
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The 20 amp circuit breaker (GFI) pops, for jacuzy. unplug it

Customer Question

the 20 amp circuit breaker (GFI) pops, for jacuzy. unplug it still pops. What should I look for. the white and black are shorted (check with a meter).
JA: How old is the system in question? And have you consulted an electrician yet?
Customer: it is a 1997. No I did not check with an electrician.
JA: Do you plan on doing the work yourself?
Customer: Yes If I can. Jack of all trades. I'm an Avionics Tech.
JA: Anything else we should know to help you best?
Customer: Nothing else.
Submitted: 9 months ago.
Category: Electrical
Expert:  Kevin replied 9 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be happy to assist you with your electrical question.

1) How many volts is the jacuzzi? 120 or 240 volts?

Customer: replied 9 months ago.
It is 120volts.
Customer: replied 9 months ago.
The wires seem to run up the wall.
Expert:  Kevin replied 9 months ago.

1) Do you have the white branch circuit neutral terminated to the GFCI breaker or terminated to the neutral bus bar?

Customer: replied 9 months ago.
The white wire is to the neutral bus and the white wire from the circuit breaker to the neutral also.
Customer: replied 9 months ago.
I swapped the black to another c/b and it popped also.
Expert:  Kevin replied 9 months ago.

1) The GFCI is tripping since you have the circuit white neutral terminating to the neutral bus bar. Remove the circuit neutral and terminate it to the neutral screw on the GFCI. Leave the white curly neutral from the GFCI terminated to the neutral bus bar.

Let me know if that resolves the problem...........Thanks.............Kevin:)

Customer: replied 9 months ago.
OK I'll do it tomorrow
Thanks
Expert:  Kevin replied 9 months ago.

Very good.

Expert:  Kevin replied 9 months ago.

If you have any additional questions, just let me know and I’ll be glad to answer them for you.

Otherwise, don’t forget to rate me before you log Off.

Thanks..............Kevin:)

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