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Hi, I'm Mike G and I'll be assisting you.
When you have it in hand let me know.
Test affected outlets
Let me know the readings. A bad connection on the circuit will cause a low voltage problem. Arcing at that point could be either a minor or major hazard. You & I will find it.
Unfortunately you didn't get a 2 wire voltage tester. That type of tester give readings not lights. A plug in tester is almost useless in troubleshooting.
Hey Katherine, What kind of tester did you get? Let me know so I can direct you.
Very good. Troubleshooting is a step by step exercise. Having a problem outlet or outlets, you first need to identify all outlets on the circuit in order to find the ones that are correct and those that aren't. Set your tester to 250 to300VAC the long slot is the neutral, the short slot is the hot, the small hole is the ground.
200VAC is fine.
I'm sure that your panel may have some very lacking info as to what is on the circuits. They all do. You might want to take your troubleshooting to what will be one of the best results possible. I suggest making a circuit map.
Making a nap will assist in correcting this issue but will make future issues easier to pin point and correct.