How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike, Master Electrician
Category: Electrical
Satisfied Customers: 1425
Experience:  Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
Type Your Electrical Question Here...
Mike is online now
A new question is answered every 9 seconds

Please help!! We have a 8-ft ceilings in our home, and a fan

Customer Question

Please help!! We have a 8-ft ceilings in our home, and a fan over our bed in the master bedroom. My husband was making our bed when he flicked the bedsheet, it caught on the pull chain/s for the fan. The light and the fan were on when this happened. They both went out simultaneously when he yanked the sheet. The breaker isn't tripped. Any ideas????????????????????? :-(
Submitted: 12 months ago.
Category: Electrical
Expert:  WCohn replied 12 months ago.

Hello, my name is ***** ***** I look forward to helping you!

Do you have a multimeter or a way of testing an electrical circuit?

Customer: replied 12 months ago.
My stupid husband probably has one, but I don't know if he knows how to use it.
Expert:  WCohn replied 12 months ago.

Did the chains break?

Customer: replied 12 months ago.
Expert:  WCohn replied 12 months ago.

When you pull on them do they feel normal or do the not feel like they are engaging anything?

Customer: replied 12 months ago.
they feel normal
Expert:  WCohn replied 12 months ago.

Neither the fan nor the lights come on?

Customer: replied 12 months ago.
Customer: replied 12 months ago.
they're connected to a light switch, but when it's switched on, nothing happens. We checked to be sure that he didn't deactivate any of the switches on the body of the fan, but he didn't.
Expert:  WCohn replied 12 months ago.

Did it loosen from the ceiling?

Customer: replied 12 months ago.
No. And I wasn't in the room when it happened, so I don't know how much movement he caused to the body of the fan when he did this. I'm starting to wonder if he damaged something with the wiring inside the ceiling.
Customer: replied 12 months ago.
I know that would be a stretch since the wires are coupled together with the twist caps.
Expert:  WCohn replied 12 months ago.

That's why I was asking. You are pretty smart. Try turning off the breaker and then turning it back on. Sometimes they trip, but don't kick over

Customer: replied 12 months ago.
Tried that too. Nothing :-(
Customer: replied 12 months ago.
Thanks for your help. I appreciate your time. Will try to line up an electrician to take a look at it tomorrow.