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What kind of switch do you have at the wall controlling this new fixture? The blue and black wires are for the fan and the light. If they are both connected to the black wire in the ceiling, when switched on both devices should function. Is the fan controlled by a pull chain as well? The non connected red could possibly be a second switch leg to control each the fan and light separately.
Yes that sounds like it could be the case. The switch might be a 3 speed fan switch, and controlling the red wire.
Are there pull chains on the fan also?
If you have both the black/blue connected with the black wire at the ceiling box, when you switch it on, you should be able to control the fan with the pull chain
The fan should work, it has power if both the black and blue are connected. Is there a pull chain for on/off and a pull chain for speed?
So is it a single speed fan, or does it need remote speed control? Do you know the make/model of this unit?
You may have to separate the black/blue in the ceiling and connect the blue to black and the black to the red. But lets try and look up the model to confirm what it needs
Ok, so the way you have it connected, you should have speed control by the pull chain. You have confirmed the blue/black are tightly connected with the black. We know the black has power because the light switches on. The fan should work. Perhaps something inside the unit has become disconnected or the fan came defective out of the box.
The red wire in the ceiling will be controlled by the other switch. If you want the fan and light to be controlled independently from each other connect the blue wire with the black wire ( that will turn the light on with the toggle switch) and connect the black wire with the red wire (that will control the fan with the other switch). But this fan is not working, you will have to replace the unit.
Yes, that will control each the fan and the light by the 2 switches. You can try it, but the way you currently have it connected is powering the fan.
Swap the connections at the ceiling to change the operations of the switches. The connection previous must not have been secured if the fan is now working on the switch.