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I have a Hampton bay ceiling fan Model # 26668, with remote.

Customer Question
I have a Hampton bay...
I have a Hampton bay ceiling fan Model # ***** with remote. I can not get it to reverse, it will change speeds but on/off function and reverse will not work.
Submitted: 1 year ago.Category: Electrical
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Answered in 2 minutes by:
6/26/2016
Electrician: Jason, Service Technician replied 1 year ago
Jason
Jason, Service Technician
Category: Electrical
Satisfied Customers: 4,287
Experience: Over 20 years of experience in all types of installations, troubleshooting, and repairs.
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Hello. Welcome to Just Answer.

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Electrician: Jason, Service Technician replied 1 year ago

Unfortunately, the Hampton Bay remote receivers are pretty prone to failure. They have sensitive electronic components in them, and if any one of these components fails, the receiver will not work properly.

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Electrician: Jason, Service Technician replied 1 year ago

The fact that it changes speeds properly indicates it's not a wiring problem.

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Electrician: Jason, Service Technician replied 1 year ago

I would replace the receiver with a new one, which is available at any local home store. If you live near a Lowe's store, I can recommend a product that customers have had good success with.

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Customer reply replied 1 year ago
There is a lowes close by, is it a universal remote?
Electrician: Jason, Service Technician replied 1 year ago

Yes, it is. I believe it's made by Harbor Breeze, if I remember correctly. I haven't had a customer who needed one for quite some time. Would you like a link to the Lowe's product?

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Customer reply replied 1 year ago
please
Electrician: Jason, Service Technician replied 1 year ago

Certainly. Please stand by for just a moment while I pull that page up.

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Electrician: Jason, Service Technician replied 1 year ago
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Customer reply replied 1 year ago
it does not have a reverse function according to specs
Electrician: Jason, Service Technician replied 1 year ago

Sorry about that. Let me find a different one for you.

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Electrician: Jason, Service Technician replied 1 year ago

Would you prefer an exact replacement?

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Electrician: Jason, Service Technician replied 1 year ago

In that case, you have a couple of options. Home Depot can order an exact replacement if they don't have it in stock. Hampton Bay is exclusive to Home Depot. Or, you can contact the folks at www.eceilingfans.com. I can give you their phone number if you would like me to do so. They are an American company, located in Texas.

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Electrician: Jason, Service Technician replied 1 year ago
p>
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Electrician: Jason, Service Technician replied 1 year ago

I need to step out to run a quick errand. I'll be back in about half an hour.

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Customer reply replied 1 year ago
Thanks Jason, order one. have a good weekend.
Electrician: Jason, Service Technician replied 1 year ago

Just to make sure I understand... you are ordering a replacement receiver?

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Jason
Jason
Jason, Service Technician
Category: Electrical
Satisfied Customers: 4,287
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