How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Eddie Your Own Question
Eddie
Eddie, Home Improvement Contractor
Category: Electrical
Satisfied Customers: 833
Experience:  owner of Island Pro-Craft
90350505
Type Your Electrical Question Here...
Eddie is online now
A new question is answered every 9 seconds

Wires from ceiling are red black and copper New fan has

Customer Question

Wires from ceiling are red white black and copper
New fan has black blue white
Has switch for fan and switch for light
Submitted: 1 year ago.
Category: Electrical
Expert:  Eddie replied 1 year ago.

Hi Jan...............how did yo uhook it up so far?

Customer: replied 1 year ago.
Black to black white to white. Green to green
There were 2 green wires in fan but not ceiling
I don't remember.
I have not uninstalled yet
Expert:  Eddie replied 1 year ago.

That should be correct............and red goes to the blue wire...................I want you to check the fan reverse switch.........make sure it is solidly to the left or the right

Thanks

eddie

Customer: replied 1 year ago.
Hooked up light box as directed 9 prong and then single pin connectors b
If I call should I take fan loose first? It will take me a little while
Customer: replied 1 year ago.
I checked reverse --it is secure
Expert:  Eddie replied 1 year ago.

and still nothing is happening?................no light no fan.........no hum?

Customer: replied 1 year ago.
I'm going to loosen and check that I connected wires correctly
Customer: replied 1 year ago.
Wires are correct but nothing is working
Expert:  Eddie replied 1 year ago.

do you have a tester to see if you are getting current to the ceiling box?

Expert:  Eddie replied 1 year ago.

I hope you found my answers to your questions helpful and of sound value and would consider a positive rating so I may receive credit for my help. I'm very passionate and proud of my work here and the positive ratings given by clients like you!

Thanks

eddie