Electrical

Electrical Questions? Ask an Electrician Online.

Ask an Expert,
Get an Answer ASAP!

Car t power pole in front of my house. knocked pole and

Customer Question
Car hit power pole in...
Car hit power pole in front of my house. knocked pole and transformer and lines down. Now my stove won't work? Could that have caused my stove. Several power strips are burnt and don't know much about a joul but they are rated for 400??? I am sure this means something to you. So about the stove & microwave?
Submitted: 2 years ago.Category: Electrical
Show More
Show Less
Ask Your Own Electrical Question
Answered in 11 minutes by:
2/29/2016
Electrician: Kevin, Licensed Electrical Contractor replied 2 years ago
Kevin
Kevin, Licensed Electrical Contractor
Category: Electrical
Satisfied Customers: 4,365
Experience: 31 years Licensed Electrical Contractor in Illinois, Adjunct College Electrical Instructor, Former Electrical Inspector, Diploma: Digital Electronics, FCC Technician License
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be happy to assist you with your electrical question.

1) I recommend that you contact the local electrical utility to repair the pole & transformer if you have not already done so.

2) Power strips and/or surge suppressors are rated in Joules which is a measurement of electrical energy. Such devices are manufactured with internal electronics to provide against a power surge. Appliances such as microwave ovens and ranges do not have a "built-in" Joule rating. The higher the Joule rating on a power strip or surge suppressor, the better the protection for the plugged-in loads.

3) Yes, if the utility transformer was damaged and the attached power lines were torn off, your electrical service to the home may be totally not working or the 120 volt portion may not be working. All depends if 2 or 3 of the transformer wires were damaged and came loose. Your home has a combination of 120 and 240 volts. Electric appliances such as ranges, electric dryers, etc all require 240 volts.

4) Until the problem is repaired by the utility, I recommend that you kill power to the home by turning the main breaker in the electrical panel to the OFF position and leave it OFF until the utility corrects the problem. If the 2 hot conductors are still intact but the neutral wire was damaged at the pole, this can easily destroy any sensitive electronics such as TV's, computers, printers, etc.

Ask Your Own Electrical Question
Electrician: Kevin, Licensed Electrical Contractor replied 2 years ago

If you have any additional questions, just let me know and I’ll be glad to answer them for you.

Otherwise, don’t forget to rate me before you log Off.

Thanks..............Kevin:)

Ask Your Own Electrical Question
Electrician: Kevin, Licensed Electrical Contractor replied 2 years ago

If you have any additional questions, just let me know and I’ll be glad to answer them for you.

Otherwise, don’t forget to rate me before you log Off.

Thanks..............Kevin:)

Ask Your Own Electrical Question
Electrician: Kevin, Licensed Electrical Contractor replied 2 years ago

If you have any additional questions, just let me know and I’ll be glad to answer them for you.

Otherwise, don’t forget to rate me before you log Off.

Thanks...............Kevin:)

Ask Your Own Electrical Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electricianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kevin Your Own Question
Kevin
Kevin
Kevin, Licensed Electrical Contractor
Category: Electrical
Satisfied Customers: 4,365
4,365 Satisfied Customers
Experience: 31 years Licensed Electrical Contractor in Illinois, Adjunct College Electrical Instructor, Former Electrical Inspector, Diploma: Digital Electronics, FCC Technician License

Kevin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Mike

Mike

Master Electrician

1,426 satisfied customers

Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer

Jason

Jason

Service Technician

3,958 satisfied customers

Over 20 years of experience in all types of installations, troubleshooting, and repairs.

Mike G.

Mike G.

Master Electrician

8,196 satisfied customers

Proven Professional 49 years Experience

Kevin

Kevin

Licensed Electrical Contractor

4,365 satisfied customers

31 years Licensed Electrical Contractor in Illinois, Adjunct College Electrical Instructor, Former Electrical Inspector, Diploma: Digital Electronics, FCC Technician License

AssuredElectrical

AssuredElectrical

Master Electrician

3,264 satisfied customers

Contractor-42+ Years in the ElectricalTrade

electrifier

electrifier

Master Electrician

1,458 satisfied customers

Electrical contractor and electrical inspector for over 24 years with phone and networking expertise

Rich

Rich

Master Electrician

1,117 satisfied customers

Over 35 years residential, commercial, industrial wiring, install, troubleshoot, service, maintain

< Previous | Next >

Related Electrical Questions
I had a surge protector plugged into an outlet. There was a
I had a surge protector plugged into an outlet. There was a clock radio, a lamp, and a telephone plugged into it. We had a bad thunderstorm last night and there was a lightning strike which caused a s… read more
Kevin
Kevin
Licensed Electrical Contractor
4,365 satisfied customers
I plugged in a vacuum into the outlet in my living room and
I plugged in a vacuum into the outlet in my living room and now I have no power in the entire room. … read more
Sam I
Sam I
Electrician
B.S.
748 satisfied customers
I had a power surge a couple of days ago. My dryer and range
I had a power surge a couple of days ago. My dryer and range are both not working. The dryer tumbles, but doesn't heat. The range has the clock working, but the burners and the oven don't work. Both h… read more
Kevin
Kevin
Licensed Electrical Contractor
4,365 satisfied customers
I had a power surge and my ceiling fan will not work with
i had a power surge and my ceiling fan will not work with the remote or manually pulling the chain … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,270 satisfied customers
Bought an aube pb112-240d thermostat within 6 months ago.
Bought an aube pb112-240d thermostat within 6 months ago. had a power surge. since that time it has failed to function. incidentally, I thought 2 of these thermostats and the other came through the po… read more
Sam I
Sam I
Electrician
B.S.
748 satisfied customers
A couple of days ago we had high winds which caused se eral
A couple of days ago we had high winds which caused se eral power surges in my house. In the wake of that I discovered that an electrical outlet in my kitchen and the two outside porch lights no longe… read more
Machinc
Machinc
Retired
1,003 satisfied customers
I have 6 separate ltb60 20amp wall timers controlling one
i have 6 separate ltb60 20amp wall timers controlling one central vent fan .2work fine,but4 now buzz and wont work.what do i do first thanks … read more
Sam I
Sam I
Electrician
B.S.
748 satisfied customers
I, You answered a question for me about an hour ago. How do
Hi Sam I,You answered a question for me about an hour ago. How do you check to see if the wiring in the walls is fine and other receptacles on this circuit. Thank you.… read more
Sam I
Sam I
Electrician
B.S.
748 satisfied customers
Like most people i have several power strips throughout my
Like most people i have several power strips throughout my house and as they are all plastic exterior's I often wonder how much a fire hazard they are. I never plug a power strip into another power st… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I'm concerned about the outlet that usually powers my
I'm concerned about the outlet that usually powers my bathroom fan and a nightlight. I tried using a new hair dryer with it this morning, and the electricity to both the dryer and the bathroom fan shu… read more
Sam I
Sam I
Electrician
B.S.
748 satisfied customers
What are your thoughts and suggestions for installing whole
What are your thoughts and suggestions for installing whole house surge protection? Is it highly recommended, or good odds of never being needed? Is it a DIY job? What protector would you recommend be… read more
Sam I
Sam I
Electrician
B.S.
748 satisfied customers
A couple weeks ago, all my lights went out then spent
A couple weeks ago, all my lights went out then spent several minutes flickering and dimming up and down, before going out completely and leaving a burning smell.There was still a little bit of juice … read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
8,196 satisfied customers
Our Jura coffee maker took a power surge and now all it does
Our Jura coffee maker took a power surge and now all it does is ho … read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
8,196 satisfied customers
I have a hampton bay ceiling fan w/lights 2 yrs ago we had a
I have a hampton bay ceiling fan w/lights 2 yrs ago we had a power outage and my remote hasn't worked since then Do you know how thw four levers shpuld be set ON DIP … read more
ProGrade
ProGrade
Electrical Contractor
564 satisfied customers
My vantage dimmer module was just repaired. However some of
My vantage dimmer module was just repaired. However some of the dimming light loads fave residual voltage. why?? … read more
Kevin
Kevin
Licensed Electrical Contractor
4,365 satisfied customers
We have a Hampton Bay 600 watt transformer for our landscape
We have a Hampton Bay 600 watt transformer for our landscape lights. We had a power outage over a week ago and the lights are now flickering. I have unplugged the transformer, plugged it back in, rese… read more
Sam I
Sam I
Electrician
B.S.
748 satisfied customers
I have four sets of legrand adorned dimmers on different
I have four sets of legrand adorned dimmers on different seer of light groups - these were installed two years ago and they all worked fine but yesterday we lost power and when the power came on two o… read more
Kevin
Kevin
Licensed Electrical Contractor
4,365 satisfied customers
At around 1 a.m. this morning a ceiling light switched on of
At around 1 a.m. this morning a ceiling light switched on of its own accord seemingly at the same instant that the 'house vent circulating system" shut down. Is this the effect of a power surge or wha… read more
Phil
Phil
Consultant to Engrs, Govt & Contractors
Degree, Mech Engr Technology
3,671 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x