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I'm changing my old drop in stove to a slide in stove. I…

Customer Question
I'm changing my old drop...
I'm changing my old drop in stove to a slide in stove. I have 3 wires coming out of the wall , 1 bare wire and 2 black wires, trying to connect to a 4 prong 50 amp outlet. Hooked the 2 black wires to hot, the bare wire to ground, turn outlet on plugged new range in and burners work but the display doesn't come on and oven doesn't work
Submitted: 2 years ago.Category: Electrical
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Answered in 1 minute by:
2/27/2016
Electrician: Jason, Service Technician replied 2 years ago
Jason
Jason, Service Technician
Category: Electrical
Satisfied Customers: 4,304
Experience: Over 20 years of experience in all types of installations, troubleshooting, and repairs.
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Hello. Welcome to Just Answer.

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Electrician: Jason, Service Technician replied 2 years ago

Since you have a 3 wire circuit, you should install a 3 wire outlet, and put a 3 prong cord on the new stove.

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Electrician: Jason, Service Technician replied 2 years ago

Are you able to post a photo of the wiring compartment, inside the back of the unit?

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Customer reply replied 2 years ago
I didn't ask that
Electrician: Jason, Service Technician replied 2 years ago

I understand. But I am posting the info that is required to get the unit working properly, and to be compliant with the National Electrical Code. Any installation less than what I've described is a fire hazard.

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Customer reply replied 2 years ago
I had the three wires from the house hot wired to the old drop in stove. No don't know how to post a photo
Electrician: Jason, Service Technician replied 2 years ago

In order to get the new unit working, a jumper inside the back of it, in the wiring compartment, must be in place. If you don't mind standing by, I'll try to find something Online that I can post here to illustrate what's required.

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Customer reply replied 2 years ago
Ok
Electrician: Jason, Service Technician replied 2 years ago

Still looking for the right image. I appreciate your patience.

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Electrician: Jason, Service Technician replied 2 years ago

This image shows how the jumper in the wiring compartment on the stove has to be configured for a 3 wire electrical supply connection.

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Electrician: Jason, Service Technician replied 2 years ago

In that image, the jumper is referred to as the "ground strap".

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Electrician: Jason, Service Technician replied 2 years ago

It needs to connect to the middle post, the metal frame of the unit, and the bare wire from the wall (which also goes to the middle threaded post).

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Customer reply replied 2 years ago
Yeah, I'm not getting it. I've YouTube this and some people say they sell a 3 prong because this is common problem is that what you were referring too.
Electrician: Jason, Service Technician replied 2 years ago

Yes. It's a common problem because the Code changed at some point to require a 4 wire circuit. When that happened, the manufacturers began building the appliances to receive a 4 wire circuit. However, there is a workaround, which involves connecting it a certain way. If you were installing a NEW circuit, it would be required by Code to contain 4 wires, not 3. I can walk you through posting photos if you would like me to do so, and we can get this resolved pretty quickly.

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Customer reply replied 2 years ago
If you want to post it that's fine.
Electrician: Jason, Service Technician replied 2 years ago

Are you able to save photos somewhere on your computer?

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