Electrical

Electrical Questions? Ask an Electrician Online.

Ask an Expert,
Get an Answer ASAP!

Buddy. I have a 20 amp outlet in my closet. the ground wire…

Customer Question
Buddy. I...

Buddy. I have a 20 amp outlet in my closet. the ground wire way arcing on the box. I’ve replaced the outlet, now when I plug in the power strip to it, it doesn’t trip the breaker but does cut off.

Contractor's Assistant: Thanks. Can you give me any more details about your issue?

Is it because I did not hook up that ground wire?

Submitted: 2 years ago.Category: Electrical
Show More
Show Less
Ask Your Own Electrical Question
Answered in 16 minutes by:
1/24/2016
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago
Wayne Roberts
Wayne Roberts, Electrical Technician
Category: Electrical
Satisfied Customers: 85
Experience: Electrican 6+ years
Verified

hello, my name is ***** ***** i would love to help you with your power strip.

Ask Your Own Electrical Question
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago

let me get this straight, the breaker is not tripping but the power strip "cuts off"

Ask Your Own Electrical Question
Customer reply replied 2 years ago
The outlet cuts off
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago

oh ok, i am assuming it is a standard non-GFCI outlet

Ask Your Own Electrical Question
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago

sometimes these receptacles are on a switch. Have you verified if the outlet is switched?

Ask Your Own Electrical Question
Customer reply replied 2 years ago
It is not on a switch. I put in the new outlet, tested it with my voltmeter. Plugged in the power strip to it. As soon as I turned on my stereo receiver, it cut off
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago

Are you able to read 120v hot to neutral and hot to ground with nothing plugged in to the outlet?

Ask Your Own Electrical Question
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago

It could be the hot/neutral terminations were reversed.. The hot wire goes on the gold screw and the neutral goes on the silver screw.

Ask Your Own Electrical Question
Customer reply replied 2 years ago
The wires are correct, had a test light plugged into it and it worked
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago

Try plugging a lamp into the receptacle, if it works you may have a bad stereo receiver.

Ask Your Own Electrical Question
Customer reply replied 2 years ago
Not the receiver, right now the power strip is plugged into a extension cord going to another outlet. Works perfectly
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago

Sounds like a poor termination either in the receptacle itself or somewhere upstream. You are getting 120 V on the multimeter?

Ask Your Own Electrical Question
Customer reply replied 2 years ago
It's completely dead right now.
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago

I would look into wherever that receptacle is being fed from. The connections may be faulty there.

Ask Your Own Electrical Question
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago

You really should attach the bare ground wire to the ground terminal of the receptacle. This is probably why your breaker isnt tripping. That ground wire is necessary for the breaker to trip in alot of conditions.

Ask Your Own Electrical Question
Customer reply replied 2 years ago
Planning on doing that
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago

It compromises the safety of your home to just remove the ground.

Ask Your Own Electrical Question
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago

were you able to find the feed for the receptacle?

Ask Your Own Electrical Question
Customer reply replied 2 years ago
Not yet
Electrician: Wayne Roberts, Electrical Technician replied 2 years ago

typically its at the nearest electrical box in the same or adjoining room.

Ask Your Own Electrical Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electricianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Wayne Roberts Your Own Question
Wayne Roberts
Wayne Roberts
Wayne Roberts, Electrical Technician
Category: Electrical
Satisfied Customers: 85
85 Satisfied Customers
Experience: Electrican 6+ years

Wayne Roberts is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Mike

Mike

Master Electrician

1,426 satisfied customers

Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer

Jason

Jason

Service Technician

3,958 satisfied customers

Over 20 years of experience in all types of installations, troubleshooting, and repairs.

Mike G.

Mike G.

Master Electrician

8,290 satisfied customers

Proven Professional 49 years Experience

Kevin

Kevin

Licensed Electrical Contractor

4,414 satisfied customers

31 years Licensed Electrical Contractor in Illinois, Adjunct College Electrical Instructor, Former Electrical Inspector, Diploma: Digital Electronics, FCC Technician License

AssuredElectrical

AssuredElectrical

Master Electrician

3,264 satisfied customers

Contractor-42+ Years in the ElectricalTrade

electrifier

electrifier

Master Electrician

1,458 satisfied customers

Electrical contractor and electrical inspector for over 24 years with phone and networking expertise

Rich

Rich

Master Electrician

1,117 satisfied customers

Over 35 years residential, commercial, industrial wiring, install, troubleshoot, service, maintain

< Previous | Next >

Related Electrical Questions
I have lost power in a room to the wall outlets. (There are
I have lost power in a room to the wall outlets. (There are two). I am pushing a lot of power through them, especially a room air conditioner which might be overloading the wall outlet. I know which b… read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
8,290 satisfied customers
I was installing new light and turned off the power. The
I was installing new light and turned off the power. The light is part of a arc circuit breaker. And no lights would turn back on, so I unhooked the light at the switch, and a bought and installed a n… read more
Steven Parent
Steven Parent
Journeymen Electrician
Electrical Journeyman Certificate
69 satisfied customers
Master bedroom lights dont work and wall plugs dont work. no
master bedroom lights dont work and wall plugs dont work. no breakers are tripped and there is power at all the outlets and switches. … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,317 satisfied customers
Planning a house addition in Minnesota. Many years ago I
Planning a house addition in Minnesota. Many years ago I upgrade by electrical service from 100 amps to 200 amp box. This is located in the garage. At that time, I ran a 60 amp feeder circuit to a uti… read more
ProGrade
ProGrade
Electrical Contractor
564 satisfied customers
I had a outlet that burned up. It had 4 wires connected to
I had a outlet that burned up. It had 4 wires connected to it. When the wires were disconnected the power bedrooms in the house whent out. can I connect the live "hot" wire to the dead "hot" wire to r… read more
Kevin
Kevin
Licensed Electrical Contractor
Diploma
4,414 satisfied customers
A 20 amp breaker has a maximum wattage of 20 amps x 120 volts
A 20 amp breaker has a maximum wattage of 20 amps x 120 volts =2400 watts. If I install a 15AMP GFCI outlets and plugged in several appliances = total 2200 watts then will the 15AMP GFCI trip due to t… read more
Kevin
Kevin
Licensed Electrical Contractor
Diploma
4,414 satisfied customers
Kitchen outlet with 2 white, 1 red, 1 black and ground. Need
Kitchen outlet with 2 white, 1 red, 1 black and ground. Need to know correct location of wires as tripping breaker. Currently each white hooked to silver screws, black on top brass and red on bottom a… read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
8,290 satisfied customers
This is for Alex. We found a light in a bedroom closet and
This is for Alex. We found a light in a bedroom closet and a covered box next to the closet. Removed the cover and found two romex wires-B, W, and Ground each. I assumed it was the place to install a … read more
Alex
Alex
Owner
Bachelor\u0027s Degree
1,783 satisfied customers
I have a house that has a 20 amp arc fault breaker in that
I have a house that has a 20 amp arc fault breaker in that keeps tripping only when he turns on the tv he took extention cord ran it to a bed room and it did not trip on a 15 amp arc fault breaker we … read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
8,290 satisfied customers
Need an electrician familiar with RV connection to 120 v power. A
Need an electrician familiar with RV connection to 120 v power. A recently purchased 1967 Airstream Safari trailer trips a 20 amp GFI outlet on a 30 amp circuit when connected to "shore" power with tr… read more
mrromex
mrromex
field supervisor
5 years of college courses
281 satisfied customers
I have 2 lines going up to my bedroom attic one line went to
I have 2 lines going up to my bedroom attic one line went to a closet light and the other went to a ceiling fan & light. In this box there is several lines twisted together one that has a 3 way wire b… read more
Don_Sparky
Don_Sparky
Associate Degree
50 satisfied customers
I have a house that was built in 2006 and the master bedroom
I have a house that was built in 2006 and the master bedroom circuit breaker keeps tripping. The tenant states that they are not plugging anything other then typical items and not over loading the bre… read more
electrifier
electrifier
Master Electrician
Bachelor's Degree
1,458 satisfied customers
Have 110volts at plug, when I plug anything in it does not
Have 110volts at plug, when I plug anything in it does not work. will not turn on a light on that circut. Was working fine until I pluged in a drill. did not pop the breaker. Help?… read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
8,290 satisfied customers
The power to my 2 upstairs bedrooms is out. Its the second
The power to my 2 upstairs bedrooms is out. It's the second time this has happened this week. I tried resetting the breaker several times but it still is not working. There are 2 breakers labeled "AFC… read more
Alex
Alex
Owner
Bachelor\u0027s Degree
1,783 satisfied customers
I asked this question earlier but the resolution did not work
I asked this question earlier but the resolution did not work for me. I just finished wiring a new garage and apartment. I need to connect the temporary power line to the main breaker box to check eac… read more
Electrical Doctor
Electrical Doctor
Master Electrician
Associate Degree
8 satisfied customers
I replaced a switch and outlet in the same box and am having
I replaced a switch and outlet in the same box and am having problems hooking wires back up, I have four wires going into the box, one wire goes to my porch light,one goes to my bathroom light, one go… read more
Paul
Paul
Owner
Vocational, Technical or Trade Scho
51 satisfied customers
I am using 12-3 wire to hook up an air conditioner. The outlet
I am using 12-3 wire to hook up an air conditioner. The outlet only has Red- Black and Green terminals . What & and where do I put the white wire.… read more
Glenn
Glenn
Maintenance, Technician
Associate Degree
1,612 satisfied customers
I have a GFI outlet that trips intermitently under a no load
I have a GFI outlet that trips intermitently under a no load condition (nothing plugged in, nothing wired on load side) and am unable to troubleshoot the issue.… read more
The Home Smithy
The Home Smithy
Home Improvement Repair Consultant
1,890 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x