Electrical Questions? Ask an Electrician Online.
Hi, I'm Mike G and I'll be assisting you. I suggest checking your wire connections on the GFCI first. Make sure both the hot and neutral are on the "LINE" terminations. Also check to see if the ground wire has touched the neutral termination. That happen a lot. You should also use a 2 wire voltage tester to verify 120V on the incoming line. Let me know if that corrects the problem