Electrical Questions? Ask an Electrician Online.
Hi, I'm Mike G and I'll be assisting you. Do you have a 2 wire voltage tester?
In order to troubleshoot the problem you'll need to make a few tests. Without a tester there isn't anything that can be done. Testers are available at any home center for under $20.00. Get one and we can continue.
Very good. You can return to this question when ready.