How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask ProGrade Your Own Question
ProGrade, Certified Electrical Contractor
Category: Electrical
Satisfied Customers: 547
Experience:  28+ years exp. - installation, troubleshooting, & repair of commercial, & residential electrical systems.
Type Your Electrical Question Here...
ProGrade is online now
A new question is answered every 9 seconds

We are off the grid and have a 10,000 watt powerland

Customer Question

We are off the grid and have a 10,000 watt powerland generator tri fuel. We use propane. It runs fine until we plug in the plug to the inverter then the voltage on the generator drops from 220 to almost zero. We have a 6500 gasoline generator and the inverter accepts the charge from it . powerland has sent us a new voltage regulator and that was not the problem. They then sent us a new control panel and that did not help. Any ideas?
Submitted: 1 year ago.
Category: Electrical
Expert:  ProGrade replied 1 year ago.

You could insert an isolated transformer between the gen & the inverter in an effort to keep the inverter from causing problems...not a cheap solution unless it's a small inverter. Sounds like an inverter issue. What is the make and model of the inverter? It probably does not have a pure sine wave output and is the source of the noise that is having an adverse effect on the generator regulator.