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AssuredElectrical, Master Electrician
Category: Electrical
Satisfied Customers: 4241
Experience:  Contractor-42+ Years in the ElectricalTrade
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We have two Hampton Bay fan/light fixtures each with remote

Customer Question

Hi. We have two Hampton Bay fan/light fixtures each with remote only control wired into one light switch that stays on if we want the fans. Have always had trouble with dimmers but could get lights on and maybe dim a little, so that was okay. Until one of them completely stopped turning on the light. Changed battery (it was time), light came on bright one time only, turned off too. Now it's OFF for good. Panel inside remote seems okay, blew dust away.
Submitted: 2 years ago.
Category: Electrical
Expert:  AssuredElectrical replied 2 years ago.

Welcome. My name is ***** ***** would be glad to assist.

You have 2 fans identical?

Do you use one remote and it operates both fans and lights?

Or do you use 2 remotes, one for each fan?

What type of bulbs are in the light fixture?

Can you get the model number of the fan off the top case area?

Sounds like the slide switches for the fan, are actually on the top of the fan, is that correct?

Do you have a 2 lead voltage tester by chance?

Let me know and we can continue,