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Kevin, Licensed Electrical Contractor
Category: Electrical
Satisfied Customers: 3667
Experience:  30 years Licensed Electrical Contractor in Illinois, Adjunct College Electrical Instructor, Former Electrical Inspector, Diploma: Digital Electronics, FCC Technician License
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I have 120v (via tester) going to a receptical but nothing I

Customer Question

I have 120v (via tester) going to a receptical but nothing I plug into it works
Submitted: 2 years ago.
Category: Electrical
Expert:  Alex replied 2 years ago.
Hello and thank you for your question. My name is ***** ***** I'm here to help you.
What do you use to check the voltage?
Customer: replied 2 years ago.
Expert:  Alex replied 2 years ago.
Between which wires you have 120v. Black and white?
Please take following reading and tell me the voltages
Between black and white
Between white and ground
Between black and ground
Customer: replied 2 years ago.
Black and ground 125.2volts
Black and white 80.3 volts
White and ground 38.6 volts
Expert:  Alex replied 2 years ago.
That means you have a loose neutral in the outlet before that one.
1. How many and what color wires are in the box?
2. How many outlets are not working ?
Customer: replied 2 years ago.
Just three black white ground. This is the only one on the circuit
Customer: replied 2 years ago.
No loose wires
Expert:  Alex replied 2 years ago.
Please shut the breaker off and check if there is any other outlet that will not work.
Expert:  Alex replied 2 years ago.
I'm sorry but I have to go offline.
I will opt out to let other expert help you.
Expert:  Kevin replied 2 years ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be happy to assist you with your electrical question.

1) As Alex previously mentioned, you have an open neutral conductor in the circuit. On a properly wired 120 volt circuit, neutral to ground should measure 0 volts or very close to it.

2) What else resides on this circuit besides the receptacle? You mention that there are 3 blacks, therefore the circuit must connect to other receptacles or a wall switch, etc?