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Jason, Service Technician
Category: Electrical
Satisfied Customers: 4277
Experience:  Over 20 years of experience in all types of installations, troubleshooting, and repairs.
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In reference to the electrical outage when furnace turns on.

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In reference to the electrical outage when furnace turns on. Does posting this question here let you pick up where it left off?
Hello. Yes, I can pick up where we left off. Still trying to get the hang of this new "offer more" feature. Your patience is much appreciated. Please bear with me.

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It appears I need to have the administrators disable the chat feature for my account, as I am not getting the "offer more" button when I post an answer. I watched a short tutorial on it a couple of times, and it shows a button I should be able to click when I post an answer. However, I'm not getting that button.

Customer: replied 3 years ago.

Hi Jason,


Sorry it took so long to update you on the issue, but I haven't had a day off work since October 2nd and just didn't have time to work with the breakers or wires.

I did get the issue resolved. There was a bad breaker which I did replace, and I found the open ground to an old model baseboard heater. The heater doesn't work and was on my list to replace, so I just removed it and disconnected it from the breaker box completely. I doubt that had anything to do with the main issue, but figured it couldn't hurt.

After that, I really couldn't get the problem to repeat no matter what I tried, so I think the problem is resolved. But I did go ahead and put the furnace on its own dedicated breaker anyway.

Thank you so much for all the information. I would have never figured this out on my own and was getting quite frustrated.

I am very happy with the help you gave. Thank you again.

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