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Answered in 5 minutes by:
5/21/2011
Mike, Master Electrician
Category: Electrical
Satisfied Customers: 2,743
Experience: Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
VerifiedMike :
Thank you for posting your question on JustAnswer.com! Once you've joined the chat, please post a short message using the reply box below to let me know you're ready to begin.
Customer:
hi mike...had granite counters installed and they unhooked stove top...i did not unwire so do not know where they pulled green wire from
Customer:
i know two hots red to red black to black obviously, and white common
Mike :
I see... So it was hardwired, correct (no plug)?
Customer:
hardwired yes,,,and they undid wires from stove not wall
Customer:
so i have a red a black and white lead but no green...stove top has a green
Mike :
Hmmm... I was with you until you said they undid the wires from the stove, not the wall.
Mike :
You mean you don't have a pigtail coming form the stove? Just wires sticking out? And the pigtail is still wired to the wall?
Customer:
lol...this is a flat ceramic stove top...they removed the wires at the stove top, not form the wall plate
Customer:
the pigtail is still wired at the wall yes
Mike :
Ok, I see... odd to do it that way, but I understand. You should see a green ground screw on the stove near where the connections are made.
Mike :
The screw will just be screwed into the metal part of the stove or cover for the wiring compartment. See anything like that?
Customer:
did not see one...it appears that it was in a wire nut..thats what threw me....almost like it was in with the common, but knew that could not be right!
Mike :
Well, in some instances (for a stove, cooktop, dryer, etc.) the ground is actually wired with the neutral, and this, in fact, code compliant, safe, and acceptable. That may be what is going on here, but I just want to be sure.
Mike :
Do you have the model number for your cooktop?
Customer:
so then the white common and the geen can be tied together then
Customer:
jenn air i do not have model with me
Mike :
to many instances to list every possible situation. We need to just worry about your specific scenario.
Customer:
ok
Mike :
Without the model number all I have to go on is what you tell me. And based on that, if there is no ground screw/terminal, the ground goes with the neutral wire here.
Customer:
neutral /common same right? white
Customer:
making sure lol
Mike :
In this instance, yes... but common does not always mean white or neutral. Confusing, I know.
Customer:
ok. red and black i already reconnected so white and green are left...and it appears thats the way it was but wanted to make sure thanks
Mike :
Glad to help... if you'd like to post back with the model number later, I'll be glad to verify for you. This isn't permanently closed even after our chat ends now.
Customer:
will do thanks!
Mike :
Thanks, XXXXX XXXXX care!
Mike, Master Electrician
Category: Electrical
Satisfied Customers: 2,743
Experience: Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
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