How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Craig Your Own Question
Craig, Electrical Technician
Category: Electrical
Satisfied Customers: 4529
Experience:  33 years experience electrical troubleshooting industrial equipment and control systems.
Type Your Electrical Question Here...
Craig is online now
A new question is answered every 9 seconds

i have a whirlpool gas water heater and the pilot light wont

Resolved Question:

i have a whirlpool gas water heater and the pilot light wont stay lit. i can light it, but when i release the reset button, the pilot goes out
Submitted: 6 years ago.
Category: Electrical
Expert:  Craig replied 6 years ago.

Craig :

This means the 'thermocouple is either not in the pilot flame to heat or it's failed or loose. Check the connection of the thermocouple where it connects to the side of the gas valve. It's the little copper line that looks like wire but it's actually not wire. Make sure the nut is tight. Look in at the pilot flame and make sure it's a hearty blue color and the thermocouple is directly in the top of the flame

Craig and other Electrical Specialists are ready to help you