Electrical

Electrical Questions? Ask an Electrician Online.

Ask an Expert,
Get an Answer ASAP!

We are trying to replace a kitchen light with another. Our…

Customer Question
We are trying to replace...
We are trying to replace a kitchen light with another. Our house was built in 1981 and there are red wires running in most of the light boxes. When we connect black to black, white to white and green to green, we get power, but we can't control it at the switch. If we connect the black in the fixture to red in the ceiling we get no power. This is connected on a dimmer switch on the wall. In the same box there is a regular switch that controls the drop lighting on the other side of the kitchen.

When we took the old light down there was a gold wire that went to the white and a gold wire that connected to the red and the black coming out of the ceiling was capped.
Submitted: 8 years ago.Category: Electrical
Show More
Show Less
Ask Your Own Electrical Question
Answered in 1 minute by:
6/25/2010
Electrician: Mike G., Master Electrician replied 8 years ago
Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 8,409
Experience: Proven Professional 49 years Experience
Verified
Chat Conversation Started
Mike G. :

Good evening. Are there 2 or more switches controling this light?

Mike G. :

Do you have a voltage tester?

Customer:

There are two light switches on the wall, but the other one controls the other kitchen lights. The dimmer was the only one that controlled this light. We thought we had a voltage tester, but cannot find it.

Mike G. :

Without a tester we'll feeling around in the dark. You need one to continue. I suggest a 2 wire Volt/Con. It'e easy to use and very safe for the novice.

Customer:

Okay, once we get one, do we just test whether the red wire is hot or not?

Customer:

Nevermind, he just found it

Mike G. :

No there is a step by step procedure. The results of the readings send us on one of several paths to find and then correct the problem

Mike G. :

OK, What type of tester is it and do you know how to use it?

Mike G. :

Are you still there?

Mike G. :

I'm switching to Q&A format. We can continue this via email.

Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 8,409
Experience: Proven Professional 49 years Experience
Verified
Mike G. and 87 other Electrical Specialists are ready to help you
Ask your own question now
Electrician: Mike G., Master Electrician replied 8 years ago
Chat Conversation Ended

If you are still working with your Expert on this question, you can post additional replies and receive additional information on this page.  If you received a satisfactory answer in Chat, you can accept the chat conversation above.
Ask Your Own Electrical Question
Electrician: Mike G., Master Electrician replied 8 years ago
Not getting a response from you I went to Q&Q format. To continue come back via the email link.
Ask Your Own Electrical Question
Customer reply replied 8 years ago
Hi. Sorry, it didn't ocur to us we would loose internet connection when we turned the power off. Anyway, we have since tested the wires and the red wire is not hot, the black wires are 120 V.
Electrician: Mike G., Master Electrician replied 8 years ago
1) Is that with the switch on?
2) Does the black remain hot regardless the position of the switch?
3) Is there only one switch controlling this light?
Ask Your Own Electrical Question
Electrician: Mike G., Master Electrician replied 8 years ago
I see that you accepted the auto answer request from the chat format. I don't see where we solved the problem and suggest that we continue as a follow up, so you can get what you paid for.
Ask Your Own Electrical Question
Customer reply replied 8 years ago
Thanks. We replaced the switch and it worked. I am not sure why. Anyway, thanks for the help figuring out what the issue was.
Electrician: Mike G., Master Electrician replied 8 years ago
Glad it's resolved.
Ask Your Own Electrical Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electricianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike G. Your Own Question
Mike G.
Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 8,409
8,409 Satisfied Customers
Experience: Proven Professional 49 years Experience

Mike G. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Mike

Mike

Master Electrician

1,426 satisfied customers

Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer

Jason

Jason

Service Technician

3,958 satisfied customers

Over 20 years of experience in all types of installations, troubleshooting, and repairs.

Mike G.

Mike G.

Master Electrician

8,409 satisfied customers

Proven Professional 49 years Experience

Kevin

Kevin

Licensed Electrical Contractor

4,414 satisfied customers

31 years Licensed Electrical Contractor in Illinois, Adjunct College Electrical Instructor, Former Electrical Inspector, Diploma: Digital Electronics, FCC Technician License

AssuredElectrical

AssuredElectrical

Master Electrician

3,264 satisfied customers

Contractor-42+ Years in the ElectricalTrade

electrifier

electrifier

Master Electrician

1,458 satisfied customers

Electrical contractor and electrical inspector for over 24 years with phone and networking expertise

Rich

Rich

Master Electrician

1,117 satisfied customers

Over 35 years residential, commercial, industrial wiring, install, troubleshoot, service, maintain

< Previous | Next >

Related Electrical Questions
I am installing a Lutron dimmer switch. C-L Dimmer its
Hello, I am installing a Lutron dimmer switch. C-L Dimmer its called on the package. It is a 3 way switch. I removed the 3 way switch. It was just one 3/14 romex. That is in the switch box there was a… read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
8,409 satisfied customers
I have the Lutron fan control/dimmer S2-LFSQ. I understand
Hello. I have the Lutron fan control/dimmer S2-LFSQ. I understand the green wire is ground. I am not too sure about the black, red, and yellow wires. There are 2 black wires in the box and unused red … read more
AssuredElectrical
AssuredElectrical
Master Electrician
High School or GED
3,264 satisfied customers
I installed a new light fixture in place of an old one. I also
I installed a new light fixture in place of an old one. I also had to swap out the dimmer switch for a regular flip switch. The dimmer switch did not work with the new light fixture. The flip switch c… read more
AssuredElectrical
AssuredElectrical
Master Electrician
High School or GED
3,264 satisfied customers
Hi there- We just replaced a hanging ceiling lamp that no
Hi there- We just replaced a hanging ceiling lamp that no longer worked. It was connected to a dimmer switch that shared a box with another switch that controlled the outside porch light. Both share a… read more
Alex
Alex
Owner
Bachelor\u0027s Degree
1,783 satisfied customers
Replacing ceiling fan and light fixture. Old one had black,
Replacing ceiling fan and light fixture. Old one had black, white, green gound and colored wires, which matched house wiring exactly. New one - with remote - has only black, white and green ground. Wh… read more
Alex
Alex
Owner
Bachelor\u0027s Degree
1,783 satisfied customers
In Arizona. GenXXXXX XXXXXght fixture has two wires, black and
In Arizona. GenXXXXX XXXXXght fixture has two wires, black and white. Wires out of ceiling have 4 wires, black, white, red, naked copper. The wall switch has two switches for light and fan. Is red wir… read more
Alex
Alex
Owner
Bachelor\u0027s Degree
1,783 satisfied customers
CEILING OUTLET HAS A RED,WHITE,BLACK AND GROUND WIRE. LIGHT
CEILING OUTLET HAS A RED,WHITE,BLACK AND GROUND WIRE. LIGHT FIXTURE HAS A BLACK WHITE AND GROUND WIRE. tHE WALL SWITCH HAS A TO FLIP UP AND DOWN LIGHTS AND A FAN CONTROLSWITCH.PLEASE HELP… read more
Alex
Alex
Owner
Bachelor\u0027s Degree
1,783 satisfied customers
I need help with two things. I took down a ceiling fan/light
I need help with two things. I took down a ceiling fan/light fixture and I'm putting up just a new light fixture. I also want to change out the double switch to a single dimmer. If I understand correc… read more
Alex
Alex
Owner
Bachelor\u0027s Degree
1,783 satisfied customers
I am replacing a ceiling light and fan with a simple ceiling
I am replacing a ceiling light and fan with a simple ceiling light. The original fixture had a wall switch for both the light and fan. The ceiling has a white, red, black and ground wire, but teh new … read more
Alex
Alex
Owner
Bachelor\u0027s Degree
1,783 satisfied customers
I removed old chandelier that we could dim with switch and
I removed old chandelier that we could dim with switch and am now trying to install new ceiling light. I have red, green, black, white from the junction box and white, black and silver ground cable fr… read more
Alex
Alex
Owner
Bachelor\u0027s Degree
1,783 satisfied customers
i am replacing a ceiling fam with a light fixture. I have
i am replacing a ceiling fam with a light fixture. I have a red, black, white and copper wire coming out of the ceiling, and I have a copper wire and two wires that look like an extension cord coming … read more
Alex
Alex
Owner
Bachelor\u0027s Degree
1,783 satisfied customers
My daughter just bought a home and the previous owners took
My daughter just bought a home and the previous owners took the diningroom light fixture with them. We are putting up a track light in the same place. The light has two wires, one black and one white … read more
Mike
Mike
Master Electrician
Working on MBA
1,426 satisfied customers
I have a Hunter ceiling fan that has a white, black, white
I have a Hunter ceiling fan that has a white, black, white and black, and green ground wire. The ceiling box has white, black, black and white, red, green, and an uncovered copper wire. Can you please… read more
Alex
Alex
Owner
Bachelor\u0027s Degree
1,783 satisfied customers
Hello, I removed a ceiling fan (with a light) and want to
Hello, I removed a ceiling fan (with a light) and want to replace it with just a fixture. From the ceiling box there is an orange wire, red, two white (nutted together) and a green. At the wall switch… read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
8,409 satisfied customers
we are replacing a ceiling fan with a regular light fixture
we are replacing a ceiling fan with a regular light fixture and the light switch from a toggle to a toggle with a dimmer. In both places we have black, red, white and ground wires. First Question: The… read more
Sir Sparks
Sir Sparks
Owner
State & UK Certified Master electri
2,519 satisfied customers
Im trying to install a new fixture in my dining room. There
I'm trying to install a new fixture in my dining room. There is also recess lighting in the room on a three way with dimmers. the fixture i'm trying to install is on a single dimmer. I hooked up the l… read more
electrifier
electrifier
Master Electrician
Bachelor's Degree
1,458 satisfied customers
I have a Leviton Decor dimmer switch connected to an existing
I have a Leviton Decor dimmer switch connected to an existing kitchen light fixture which needs to be replaced ... there are two sets of wires in the ceiling fixture ... one with a black, white and gr… read more
Paul
Paul
Owner
Vocational, Technical or Trade Scho
51 satisfied customers
Hello - My husband and I are attempting to replace a 59 year
Hello - My husband and I are attempting to replace a 59 year old chandelier in our dining room. We took the old fixture down and connected the new fixture to the white and black wires in the electrica… read more
Electrical Doctor
Electrical Doctor
Master Electrician
Associate Degree
8 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x